Embassy Suites Hotel Palm Desert Resort

02/18/08

Worst customer service EVER

by lmbriggs80 at Citysearch

I was overcharged for 2 nights stay during Coachella Valley Music Fest weekend. Their excuse was there was a 3 night minimum stay. That was not what I was told at check-in, and we left and checked into another Hilton property because we were told there was not availability for the entire weekend. The hotel itself and Hilton have not made any attempt to correct this error. I will never stay at another Hilton hotel ever again because of this weekend. Hope it was worth it for them, I am a loyal Marriott customer now.

At this upscale, all-suite hotel chain, guests enjoy abundant amenities and a free cooked-to-order breakfast.

by Contributor at Citysearch

In Short
In 1984, the first Embassy Suites location debuted in Overland Park, Kan. Today, the property's luxury accommodations make it an ideal hotel for conferences, special events and weddings. All hotel rooms are spacious two-room suites that include a separate living area with a sofa bed and desk, a private bedroom, two televisions, a wet bar, a refrigerator and a coffeemaker. Guests may also attend a nightly reception with beverages.

06/03/02

Sweet Suites

by JSchwartz_Citysearch at Citysearch

Nice lodging, clean rooms and free (full kitchen) breakfast. Not bad. And for those traveling with children (and it seems almost everyone at this hotel had kids), it's perfect. Every room is a suite, so kids can sleep while parents watch movies on the large TV.

• Pros: suites, good location, spacious
• Cons: can get loud