Candlelight Kitchen & Bar

10/04/08

i love this place!

by marnireaalestate

i need to start by saying that i think the majority of online reviewers are spiteful. i am new to online bashing but in reading some of what people say is crazy!! i have been a foodie, and pretentious lover of martini, and avid wine taster for lets just say a long time. i have been to every place from hollywood to santa barbara and have had really terrible nights, and wonderful nights. i have been treated terribly at places like the green door, and kress yet people are expecting the attitude, and therefore are okay with how terrible food/ service/ atmosphere. i cannot understand for the life of me why a place like candlelight that does an amazing job, and has created an amazing place, and has all these unique areas, and private dining areas, and amazing outside areas, AND lounge beds, AND great drinks, AND amazing food AND AND AND... would be cause for anybody to say anything bad??

i thank the people of candlelight for bringing something with this much quality, and ambiance closer to home. i dont get it. i am there 4-5 times a month and am proud to know that a little town like simi valley can support such a unique, romantic place.

i think the bad reviewers need to loose the ego, get off their power trip, understand blasting an amazing venue because they were too fat to get in doesn't make them special, and wake up to what is really going on. I now have a place that makes me feel like i am on vacation that is 15 minutes from agoura. unbelievable!!

• Pros: unique for a town that is not
• Cons: unique for a town that is not

08/12/09

Don't ever spend alot of money here, and lose something!

by iPerch818

Let's just say, I will never be returning to this establishment again, at least not for a nice evening...

Friends and Family dinned here for a Birthday dinner, our tab all together was over $2,500... Unfortunately, I am quite sure I had lost a belonging there during the course of the night. That same night, I called and left a message regarding their lost and found...

One day goes by, no call back. I called the next day, was told numerous times that a manager would be in later, and then later, and then later... I then attempted to call the next day, again, with no avail. Third day, spoke to a young man, whom advised he could check it out for me, and give me a call back, regardless if it was found or not... No call.. So, I called in again the next day, and finally spoke to a "manager"..

Not quite sure where she developed her management skills, for she was very rude, defensive, and short with me.. Even raised her voice at me, and explained they didn't find my item, which wasn't even what I was looking for...

Let's just say, if I lived out there and wanted to go to jail, I would personally go up there, and ask her to repeat everything to my face... Who yells at a customer, doesn't allow them to speak, and lashes out on them, due to THEIR unprofessional ignorance?

Candlelight Does!

Currently seeking further action, and inquiring how to get in touch with the owner or someone other than the manager I spoke with... Yes, that's how bad it is.... Livid!

Having management experience myself, I know first hand this is NOT a way to treat a customer.. Actually, a human being period!! Most places "Can" people for handling a customer service issue, in the fashion, in which I just had to deal with...

If I could....I would go back, hurl my- now four day old dinner in the "manager's" face, and get our money back...Ugh!

• Pros: Confirmation to NEVER return here again!
• Cons: Management is Rude, and customer service stinks!

07/19/09

Expensive, Indifferent service

by leevining

How can you enjoy yourself with prices 4 times higher than average, and really bad service?

Ridiculous place to go.

• Pros: Parking, attractive bartender
• Cons: Incredable high prices, ignoring servers

06/20/09

Bad Experience With a Birthday Party

by Flansburg

A group of 8 of us went for a birthday party. It was quite cold and we were seated outside. There are NO outside heaters so plan accordingly. It was so cold and several people were miserable. The waiter complained about pushing tables together for our party. It was awkward to listen to. We were shocked to see most of the entrees were over $30. Two of the women ordered the cheaper chicken pasta dish (26 dollars). The chicken was dry and bland and they both sent the dish back. The French onion soup (9 dollars) was great. The salads are huge and good. Poached pear was excellent. The lady in our party who ordered Caesar salad asked 3 different wait staff to bring her the dressing that was supposed to be with the salad. Half an hour later she got it. Her husband requested salt & pepper. Twenty minutes later he got it. When our bill arrived a 20% service fee had automatically been added. Unbelieveable. We had really poor service and as a group we were not very demanding. However, the dancing after dinner hours inside was great. It is a pretty happening club.

• Pros: pretty location
• Cons: half-hearted service, overpriced entrees

05/06/09

They might lose you ID Card

by Inkd

I was there on a Friday night and everything was chill. Opened up a bar tab and they asked for my drivers license, which is not uncommon, and when I closed the tab they forgot to give it back. I called them to see if it was still there and it was gone. Got some attitude form Monique over the phone and she said "it seems like a personal problem". I think they might have given it to the wrong person or lost it some where.

This happened to a friend of mine at another bar and they apologized and comp his tab for the troubles. I guess thats not how they do it at Candlelight.

• Pros: Cool place. Beautiful women. Everybody seems nice.
• Cons: They might lose you ID Card.

03/10/09

this place s*cks!

by xx1xx

I've been going to bars for years throughout the LA area and i've been to this place a few times. I will never, ever go back to this bar ever again.

As soon as we (3 guys) get there, they tell us there is a private party and that we need to be on the guest list. So I asked one of the hostesses what kind of private party they had and she didn't know anything about it and let us right in. It appeared as though the doorman was looking for a handout. When we get inside, theirs about 40 ppl there! STRIKE ONE.

Then, after spending a couple of bills on appetizers and drinks, I was asked to leave by one of the bouncers because he claimed i had too much too drink. On top of that, they overbilled me $50.00 and will not refund my money. STRIKE TWO.

Then, they would not give my buddy, our designated driver the keys to his car because they claim he was too drunk to drive. An hour later, they finally give us our keys. STRIKE THREE.

F*K this place! Save yourself the hassel. They try to make this place a hot spot but they have no clue how to deal with their clientele.

I will never ever go back to place. This place s*cks a$$!

• Pros: none - avoid
• Cons: punka$$ door men & valets

02/16/09

Best in Simi Valley and San Fernando Valley

by april11257

Great place to relax and have a drink with friends or a date. Very romantic atmosphere and the food is awesome too! Highly recommend this place to everyone.

02/10/09

Fun & Upbeat

by Pooky7

Candlelight is a great atmosphere. Local, great music, classy... just an overall great atmosphere. The owner has been very good to me and my friends and we have hosted many b-day parties and other social events and they have been a success. I vote to keep Candlelight open!!

• Pros: Good Music, Ambience, Great VIP Service
• Cons: Parking, Over-Crowded

02/09/09

Amazingly fun!

by ShannenShannen

Candelight is a beautiful, energetic restaurant/club. I have been several times over the last 3 or so years and have always been treated with respect and more so catered to. The head of security not only looks out for our safety, he has even offered to have one of his men walk us girls to our cars when we don't valet. They are constantly changing the venue and every time I go back there are a lot of great changes. The VIP tables are great and the servers are very pleasant. I will be back!

• Pros: Atmosphere, safety, food, drinks, balcony, view
• Cons: bathroom

02/08/09

Luxurious & Fun!

by kas711

Candlelight has brought class, luxary, and fun to fine dining and a great bar scene in Simi Valley. My family and friends have been there many times. The food and service is great and the atmosphere is amazing. Its a great place to host a baby shower, wedding, or any special occasion.

02/06/09

Love it!

by runtage16

I have been to Candlelight in Simi many, many times and love it there! The owner treats my friends and I like queens and kings, the food to great, and the atmosphere is amazing! It's the place we go when we go out for sure!