Phuwadol Photography

01/08/08

long awaited wedding pictures

Contributor at Insider Pages

Same situation as other review. Wedding Aug 2006 got proofs into Pooh by Jan 2007 as of today no albums no pictures. We tried all the standard methods of contact with no reply even the Better Business bureau but this month we had a appt with Pooh and Desiree and were told the matter would be resolved and we were given a CD and told we would get copyright to all pictures because of the delay in delivery-we paid high dollar for his digital quality photos and not sure that the CD contains the digitally enhanced pictures but at this point we are just glad to have the CD-we were told albums be ready in 4-6 weeks-we will see-if i could do this thing over i would have a contract signed and not trust that the job would be done professionally-Pooh is a very nice man that we trusted would do the job dont know what went wrong with this business but I would never recommend this photographer-you may want to contact KLTV Channel 7 on your side-Christen Nelson has helped another family with the same problem-will post later and let you know if albums and quality are ever delivered-.

07/09/09

Don't get your hopes up...

by Andirae at Citysearch

In 2005, we had them do our engagement pictures, bridal portraits, and wedding. Loved the work for 1st two sessions, but only have about 10 prints total. For our wedding pictures- all were lost. They refused to give back deposit stating they had already spent much more than that to attempt to retrieve images & promised a CD of all images (with copyright) they had in our file. We have yet to see it 4 years and a few certified letters later. My Mom and I are still trying to get in touch with them and work something out. I am doubting it will ever happen. Ironic though, that one of my bridal portraits was on their home page last I checked. I guess I paid for them to use me for advertising. Pooh was very nice and took lots of time getting great shots, but the follow-up & customer service is horrible. Good luck to anyone who uses them.

• Pros: good images
• Cons: never get back to you