Phuwadol Photography

07/09/09

Don't get your hopes up...

by Andirae at Citysearch

In 2005, we had them do our engagement pictures, bridal portraits, and wedding. Loved the work for 1st two sessions, but only have about 10 prints total. For our wedding pictures- all were lost. They refused to give back deposit stating they had already spent much more than that to attempt to retrieve images & promised a CD of all images (with copyright) they had in our file. We have yet to see it 4 years and a few certified letters later. My Mom and I are still trying to get in touch with them and work something out. I am doubting it will ever happen. Ironic though, that one of my bridal portraits was on their home page last I checked. I guess I paid for them to use me for advertising. Pooh was very nice and took lots of time getting great shots, but the follow-up & customer service is horrible. Good luck to anyone who uses them.

• Pros: good images
• Cons: never get back to you