Best Western

10/08/06

This place was gross!!

by marytfromfl at Citysearch

Even though the hotel is close to I70 and the front desk personnel were very nice...the negatives outweigh the positives .....the room---138---smelled of dog urine.....when we arrived, the room was hot and dark.....the sink and vanity areas were being invaded by small black ants.....the showerhead didn't work right...there was more water coming out of the tub faucet than the showerhead......the ice machine closest to our room was out of order....the free breakfast was horrible, even the coffee was lousy....the closest decent restaurant was 9 miles away....I guess we should have requested a "non-pet" room?.....There is an indoor and outdoor pool but none of us were brave enough to take a swim!!!...the onsite restaurant was dark and smokey and stopped serving food at 8 pm.....the whole experience was crappy.....this was the worst Best Western we've ever stayed at!!!!

• Pros: close to I-70, nice front desk personnel
• Cons: almost everything!!

Budget hotel offers standard amenities and low rates to road-weary travelers.

by Contributor at Citysearch

In Short
Since 1946, this Phoenix, Ariz.-based hotel chain has provided guests with comfortable accommodations. Its BestRequests program offers 16 of the most frequently requested services and amenities, including complimentary in-room tea/coffeemakers, hair dryers, iron and ironing boards, free local calls less than 30 minutes and long-distance access. Complimentary toiletries, like toothpaste, razors and sewing kits, are also available upon request. Business travelers will enjoy the computer data ports in each room and photocopying services.