Radisson Quad City Plaza Hotel

08/10/09

Dirty, smelly rooms. Poor service

by nightwingeagle at Citysearch

We utilized this substandard hotel on a lengthy business trip. We stayed at this hotel for 3 weeks, and we'll never stay at another Radisson ever. The management and staff are incompetent and rude. The restaurant and room service are of very poor quality. The service was slow and the staff very arrogant. The parking is a joke, as they want you to utilize a city parking lot across the street from the hotel. Our room stank because of the air conditioner constantly dripping stagnant water. The hotel did not fix the leak nor offer us another room. Do not stay at this hotel.

• Pros: None
• Cons: Room smelled, poor service, incompetent management

Clean, comfortable accommodations and guaranteed customer satisfaction.

by Contributor at Citysearch

In Short
With more than 430 locations worldwide, the Radisson caters to business and leisure travelers by focusing on guest satisfaction. Rooms are equipped with large work desks, ergonomic chairs and two telephones; in-room high-speed Internet access is available for a fee. Other standard amenities include ASIRA bath products, cable TV with two premium channels, hair dryers and coffee makers.