save Help-U-Move

3412 N Swallow Ave Ste 60, Pasco, WA | Map it  

99301 46.256200 -119.097000

(509) 547-2212 | View Website

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Sterling M

Member since Sep, 2011 View Profile
1Review
0Photos
Joined 8 months ago
5.0
September 15, 2011

Professional and Friendly. A friend referred Help-U-Move to me, after using them last year. I'm glad I listened. They were punctual and worked hard the whole time, even in the 95 degree weather. The movers were professional and friendly. From initial contact to completion, my experience was beyond satisfaction. I will refer my friends and family to this company in the future.

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Tiffany Couch

Member since Sep, 2011 View Profile
1Review
0Photos
Joined 8 months ago
1.0
September 08, 2011

They helped Gramma moved-barely!!Took advantage of a senior!. My Gramma just moved and the "owner" came to give a quote-of 4-6 hours @ $110 per hour! She doesnt even have a couch and I told him furniture only that I would take care of all boxes and clothes ect. The two movers showed up and one of them started off telling us how "sore he was" asked for medicine. The other guy asked to use my Grammas cell phone. My family and I could not believe how slow they were going the were seen multiple time just standing on the truck. They charged Gramma for 4.75 hours but their truck was only 1/3 full because I had moved all the boxes and small stuff. Then they hit the wall TWO times one causing alot of damage. Other residents where Gramma moved to noticed to poor job they were doing. Its sad to think people think its okay to TAKE ADVANTAGE OF THE ELDERLY COMMUNITY!!!! Help-U-Move should be ashamed of themselves. I asked the men to send the owners to Grammas so I could talk to him and he never did. I have also trird to call but no answer.

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blaine55

Member since Jun, 2011 View Profile
1Review
0Photos
Joined 1 year ago
1.0
June 05, 2011

Rip Off company. We used this company on our last move and I would NEVER recommend them to anyone else. Several of our items were lost or stolen. When we contacted the man who was in charge he was extremely rude and told us that he had delivered everything that was ours. A week later he called to tell us that he found 1 of our items but that was all.

Spend the money and use one of the better moving companies.

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on_the_go_07

Member since Jan, 2008 View Profile
1Review
0Photos
Joined 4 years ago
5.0
January 04, 2008

The best movers in Tri Cities. I was a little turned off when I called for pricing and scheduling. The man who answered the phone was very abrupt and almost rude but he was very honest and obviously knows the industry very well. The movers arrived early, worked quickly and were extremely cautious and polite. I highly recommend this company to anyone. I have moved a lot and found that this is an industry where people will say whatever it takes to get your business and then rarely deliver. It is a welcome relief to have a business under-promise and over-deliver. Thanks so much.

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