10/03/09

wonderful hair salon

by lovelymeg87

Love it.My hair always looks fabulous after leaving here and I love Jeanette she's the best.The front desk people are also always very nice and helpful.I'll be going here forever.

• Pros: friendly service and wonderful haircuts
• Cons: none

04/12/09

Great Cut

by Kiwicoco3

Had a sensitive sitaution and went to see Jeannette to help me out. She made the best of a bad thing and now I have super cute hair. She was very polite and listened to all my concerns. A good convesationalist, not at all offensive. Overall i am very happy, would deffinately go back and see her again. Thank you, Jeannette. Enjoy

• Pros: very talented stylist, professional great training
• Cons: can't think of any

03/25/09

BEST HAIR DRESSERS AROUND WOW

by MATT2009

THIS IS ONE OF THE MOST UPSCALE AND PROFESSINAL SALONS AROUND. I LOVE THIS PLACE THEY ALWAYS DO A GREAT JOB ON MY HAIR..I WILL SEND MY BUISSNESS THERE EVERY CHANCE I GET . AND I LOVE THE BEAUTIFUL HAIR STYLIST KRISTA MAN THAT GIRL CAN DO A BALLYASGE . THANKS BRASSFIELDS FOR EVERYTHING U GUYS ROCK!!!!!:)

• Pros: KEEP ME LOOKING GREAT
• Cons: THERES NOTHING BAD ABOUT THIS PLACE PERFECTION

03/18/09

Good review!

by jenniferroot

I just had my hair done at Brassfields this weekend. We moved from NY on a military transfer and I have struggled for a year and a half trying out all different hairdressers, but they all turned my hair a brassy orange color when they lightened it! A friend here recommended this salon, even though it's over 2 hours away. I did not want to travel that far, but after doing it, I will not go anywhere else while we are stationed here. My hairdresser was Krista and she was quick and obviously knew what she was doing!

Thank you!!!

Editorial Review

by Contributor

Warm interior decor, a welcoming atmosphere and perks like an online store, pilates and full skin care services distinguish this Tacoma salon and spa.

12/03/08

Best Style Ever

by MzO

I came to Brassfields for a change of pace. I wanted a good haircut and a consultation on managing my curly hair. I left Brassfields feeling beautiful. My experience was one of completely being listened to by a master of the craft. This ?master? designed a new age-appropriate look, and I felt transformed in the process. My hair was soft and gleaming. I could not stop touching it. Sean Paul did not just create a hairstyle or a look; he gave me instructions on technique, products and using the proper tools to maintain my new look. He even scheduled another consultation to address any questions that came up as I was managing the style on my own. I felt pampered, listened to and as a result empowered. I came to Brassfields for a change of pace and I left with a new style and the ability to maintain that style effectively. May Brassfields receive as many compliments on their effectiveness as I do on my hair! Thank you Brassfields and Sean Paul!

Response from this business

brassfields– December 17, 2008 at 19:07:18 PST

This is such a great review to read. We discovered that the number one complaint from customers is that they have difficulty replicating their look at home. That is why it is so important to us that our guests leave with confidence and skills to manage at home. If they do have trouble we will be there to help. To us, that is what great customer service is all about.

Thank you

11/12/08

A day at the spa-ctacular Brassfields

by lolisosky

What a delightful place. Everyone is treated like a special guest. Employees seem to sincerely enjoy their work, each other and, most profoundly, all the clients. The main room is open (not like other salons) with large glass windows facing a grove of splendidly colored trees. The day I arrived, the "artist" (formally known as Sean Paul) was running late because he had indulged a lovely senior citizen with an extensive consultation. Folks at Brassfields are like that. While I was pampered with tea and conversation I witnessed a charming little girl get her first trim. Everyone in the place seemed engaged in this event. A woman in a towel from across the room picked up the golden locks on the floor and handed them to the parents. "You'll want to keep this," she smiled.

It's like a family there. Come join in.

• Pros: Sean Paul, Nick, the atmosphere, the trees, expertise of all the stylists
• Cons: none

Response from this business

brassfields– December 17, 2008 at 18:56:07 PST

Its so great to hear a review of not just the services, but the staff , atmosphere and overall good attitude of our salon. Everyone you mentioned has read your review and are all delighted to hear it.

We look forward to seeing you on your next visit.

11/11/08

Sean Paul was fantastic!

by donnaraev

Sean Paul was fantastic! This was my first visit to Brassfields and it was great, primarily because of Sean Paul. He seemed to be genuinely interested to get to know me, my needs and how best to help me. He was fun to be with and I enjoyed his great sense of humor. He seemed to really care about how I was to follow through and enjoy my new hairstyle (in progress) beyond just that day at the salon so that I would know how best to care and style my hair once I got home. His suggestions were great and I trusted him and his extensive expertise immediately. The whole Brassfields environment was welcoming and it was nice to relax and enjoy a cup of tea while feeling pampered. I look forward to my next visit!

11/06/08

SEAN PAUL IS THE BEST

by achrist4

Brassfield's has many good stylists, but Sean Paul is simply the best! He's thoughtful about color and cut and I always leave happy with my results. Plus, he's alot of fun!

• Pros: Parking, lots of stylists, service, great advice, lots of different services available
• Cons: can get pricey, but they have all levels of stylists at all different price levels, something for everyone

10/28/08

Love to love my hair!!!!!

by scottyscottland

I live in Los Angeles, CA and love my stylist there. Unfortunately my work has taken me away from home for more than 5 weeks and I really needed a cut!!!! By the way, huge fan of loreal pro so I wouldnt dare go to a salon that does not work with loreal. So my stylist from LA looked up loreal salons in the area for me and found Michael at Brassfields. I have never felt compelled to write a review until now. He is amazing!!! My cut was perfect and he kept up with the same style my girl in LA was going with. Ladies I know its hard to go to someone new because all they want to do is change your look to what they like and not what u want, but Michael did a great job. The staff was great and there was such a positive energy in the salon. Now I have a salon for when im in Seattle and im so happy.

Response from this business

brassfields– November 01, 2008 at 16:46:07 PDT

I am so glad you had a good experience. It was a pleasure meeting you and I appreciate you trusting me ( I know it can be scary). As a hairstylist, whether your working on a returning guest or meeting a new guest for the first time its very important to listen to their needs and HEAR what they are asking you for, not INTERPRET what you think they are asking you for. Our job is simply to make you look and feel beautiful. When I get a review like this it makes me feel great and lets me know that I'm doing my job and taking care of my customers. I look forward to seeing you on your next visit.

Sincerely,

Michael