Angelo Mesisco Salon

10/14/08

Very unhappy

by jsinvabch at Citysearch

After wearing my hair in the same basic style for the past 20 years, I was looking for a new style. I brought a page from GQ to show the stylist what I was looking for - I normally get my hair cut every 2 weeks and had let it grow for 6. My new wife works in Norfolk and had heard great things about mens cuts at this salon - she made the appt and reluctantly I agreed and left the beach for my appt. I was not facing the mirror as she cut and when she turned me around I was shocked to see my "military" type haircut! I couldn't believe it - it was nothing like I asked for or that we discussed. It was so short that I had to let it grow for 6 more weeks before I had enough hair to go back to my old place and return to my same tired style. It was a hugh disappointment for my wife and I and I would never even consider going back!

• Pros: good looking stylist
• Cons: terrible results at a premium price

10/30/08

A Grownup, Sophisticated Salon

by Roadsterbay at Citysearch

When I first went to Angelo Mesisco Salon, I was a worn out new mom with a frazzled French braid. Angelo gave me a sleek, beautiful bob and I came out of the salon looking like someone who suddenly remembered the meaning of the word "style." Later Karen became my regular stylist. She not only knows what my hair will and won't do, she knows I need a haircut that requires no more than two minutes of my attention to look great. An avowed bargain hunter, I have realized that an amazing haircut at Angelo Mesisco Salon is a good value because it lasts 8 full weeks and makes me look and feel like a million bucks! As for the salon itself, it is spotless, sleek and modern. Fresh flowers are everywhere, excellent coffee and lemonade are available for clients in the comfortable, light-filled waiting area. Angelo's cool paintings grace the entrance and hallway, and there is a tempting array of beauty products besides. I don't understand why a couple of people think the shampoo area is dated - what do they want - Lazy Boy recliners? As for the "cast of thousands" alluded to by one reviewer, you have one person shampoo and dry your hair and another cut it. If you get color, that's a third person who specializes in that area. So you have two or three people pampering you! And the result is that even strangers will compliment you on your hair! I love the place!

• Pros: Beautiful, precision haircuts, capable of creating subtle color changes, sophisticated grownup ambiance
• Cons: Underappreciated by a couple of their clients!

10/29/08

The best in town

by VAMarty at Citysearch

I recently had a fabulous experience at this salon. The space is very attractive and clean, and I received a warm greeting upon arriving. I had an appointment for single-process color and haircut. I waited no more than 3 or so minutes before someone came to the lobby to whisk me up to the color area. The colorist was knowledgeable and friendly, and the products used are top of the line. My experience with the stylist was also great, and right on time. The salon uses (as well as sells) Kerastase products, which are wonderful. In addition to a terrific hair and skin care product line, the salon has a fun, eclectic selection of retail products for sale. I made my next appointment for services as I checked out, and have become a regular based on one visit alone. It was just a great visit from start to finish.

• Pros: Ambience, friendliness, knowledgeable staff

10/29/08

Best Salon in Norfolk

by jetsetter8521 at Citysearch

I have been coming to Angelo Mesisco Salon for years, and I always leave there with a good feeling. I honestly cannot think of a haircut I got there that I didn't like. The staff is very friendly, and they always have good suggestions. The facility is modern and conveniently located in downtown Norfolk. Also, unlike many salons, there is not a lot of turnover, so it is never a gamble whether you will receive a good haircut or not.

• Pros: Friendly staff, great haircuts, excellent facility
• Cons: None that I can think of

10/20/08

Great Colorist, expensive, poor followup customer service

by dontbelievethehypeanymore at Citysearch

Jessica colored my hair, she was great, very friendly and did a great job which lasted for months. (I get highlights which on alternate months need to have a lot done.) My beef is that I told Jessica I was possibly leaving the area and she suggested that if I did leave, that I should simply telephone her and she would provide me with tips on what was required at a future salon to ensure that they tried to maintain my color without over doing it.

I made 4 different long distance telephone calls to speak wth Jessica but was never successful in reaching her. I was told on each occasion by the receptionist that Jessica was with a client but would definitely ring me back immediately after finishing with that client. I never received a return call. When I mentioned this to the receptionist on my 4th call she became belligerent and rude stating some rubbish that they were not permitted to provide details of work carried out because of possible litigation that could be made against them. This is totally preposterous and in all honesty I think falls under terrible customer service.

The salon itself is pretty old fashioned (I've had my hair done in beautiful salons around the world), it needs modernising, particularly the washing station, and especially for the prices they charge. The girl that washed my hair put so much water in my ears that it took days for it to fully come out, and she was quite rough and perfunctory. Have they never heard of giving a client a head massage as a touch of luxury and to help the conditioner through your hair?? I also think it's a very strange practice to have one person do part of your hair and then be shunted off to a cast of thousands to complete the service. I think tipping is ridiculous at these prices anyway, but how do you know who to tip on these occasions because it seems as though almost everyone at the salon has touched your head in some way - weird.

So in short, expensive, & hope u never need them to call you!

• Pros: Jessica is a great colorist
• Cons: Expensive, cast of 1000's involved with different steps to complete your hair, they dont return your calls for followup questions.

10/13/08

Great place to go if you want a super-short haircut

by MariaHinged at Citysearch

I had written a review previously, and have since gone back for my second visit. In my last review I gave them 3 stars because the salon is nice, the colorist did a good job, but the stylist gave me a super-short cut that looked nothing like the picture I brought in.

I thought it might have been my fault, because the picture was black and white and maybe she couldn't see it that well. I let my hair grow out for 3 months and, not wanting to take any chances, asked for a "senior stylist". This time I brought six pictures, and instructions from the website where I got the pictures. Not only did the stylist not follow the instructions, but the cut does look like the pictures!!! I'm so upset. Not once, but twice, and two different stylists - and BOTH times I left with a cut much shorter than what I requested. I even said "Please don't cut my hair super short - I want the length."

I don't know if the stylists here think they know what you want better than you do, or if they just don't pay attention, but that is the last time I will go. I can't believe I gave it another shot - only to end up with yet another super-short cut.

If super-short is your thing - then I recommend it. If you want your hair to touch your shoulders or longer - go somewhere else.

• Pros: Great color; convenient location; tons of products; goodie bag of samples at check-out; reasonably priced
• Cons: Not giving the cut a client asked for - HELLO?!?? Why would you do this??

09/15/08

Not worth the money.

by Oz612 at Citysearch

I decided to get a hair cut here after reading the reviews and I wish I hadn't. To spend the kind of money that this place charges on a hair cut you would expect a decent level of customer service. I was made to feel more like I was intruding on my stylist's time and she said maybe three sentences to me through the whole process. This is the most I've ever spent for a cut and the least attentive stylist I've ever had, which is not a combination that makes me want to come back. The cut itself came out fine but my hair is long and the cut is simple so it wasn't that challenging.

• Pros: clean, organized
• Cons: inattentive, pricy

02/21/08

best salon in tidewater

by bigdanemom at Citysearch

I just left Angelo Mesisco's Salon on Freemason St. and I have finally found a real salon. Yea for Norfolk.Patt y for hair, Jessica for color, and Teresa for waxings. Everyone was very professional and nice. Great coffee too. Five stars guys. Great work. Best work I have ever had!!!!!!!

BIG DOG MOM

• Pros: Everything
• Cons:  None

01/17/08

-

by manager23510 at Citysearch

As the Salon Manager of Angelo Mesisco Salon we, as a team, strive to make all of our guests happy with their services, from beginning to end. This being our goal, we have successfully been pleasing guests for many years. If a guest is unhappy with any service, we would hope they would contact us directly allowing us to remedy the issue. We look forward to seeing you in the future!

10/02/07

Urban Cool Classy salon

by tri_girl_jblaze at Citysearch

This salon is great - the staff is friendly and professional, from the front desk to the hair washing, al the way to the haircut! Patty cut my hair and gave me great advice on color. I live in the neighborhood and tried it on a whim. I am very happy with my cut, my style, and will absolutely return in the future. How lucky for me it is so convenient!

• Pros: Downtown near the mall, restaurants, etc
• Cons: ???