Reviews & Ratings for Spin Cafe Gelato
12 reviews
What users are saying:
Best Sweet and Spicy wings!
by auntgails
My husband and I have been over a dozen times. We love the spicy wings, the salads, the chicken, pulled pork sandwitches....and the gelato. It's a casual atmosphere, but romantic! Cozy!
The prices are good. The service is good! They don't pester you!
We always get our food quickly. We love everything about it.
Always ask for extra napkins!
- Pros: Ambience, great food.
Just like being in an Italian square.
by Bruce990
Wonderful experience, service was teriffic. Gelato was "To Die For". We travel throughout europe and it was the best this side of Rome. Not the sicky sweet sugar in a cone we usually find. Good Job!
- Pros: Thumbs Up
not so hot
by backwards
Overall train wreck. A "slow down to look curiously, hope it never happens to you, forget about it as you drive away" experience. Our experience with service was just okay. They stayed mostly out of the picture. The food put on the real show of disappointment. I was not impressed at all and the food was waaay over priced for how not good it was. I won't be going back.
To see my full review, visit my blog: happydramasticdays [dot] blogspot [dot] com under "Twisty Review: looks can be deceiving"
- Pros: yummy wings
- Cons: over priced!!
Good if you have NO taste buds!!!!
by katsvi
At first glance this place looks like a great addition to the small town of Heber. After all, unless you ingest beef all day long you will have to escape Heber for some flavor. However, everything changes when they bring the food. Not only is the serice "fair" but you are being served by a bunch of teenagers who would rather be texting their friends than serve the customer, but the food was made for homeless dogs! I would never recommend this place to anyone. By the way, I frequently travel to Italy and Gellato taste nothing like that.
Horrible, Terrible, NO GOOD, very bad restaurant!
by aej05b
I work in Heber and have eaten at Spin Cafe several times and have been relatively impressed with the food. The service, on the other hand, has been far less impressive. Today was no exception! I have my family in town all the way from Alabama, their first visit to Utah in fact. I'm showing them the quaint, town of Heber and after riding the Heber Creeper decide to stop into Spin Cafe for a little gelato. Having children with us, and children being children, they'd much prefer a milkshake from a place with a train out front (Dairy Keen of course). So, we go through the drive through at Dairy Keen (which I HIGHLY recommend) and then going back to our condo in Park City, stop at Spin Cafe. I had told my family how impressed I had been with the food and was dying to try the gelato. We walk in and the girl at the counter was very friendly and told us to take a table to the right. My family took the three kids, who were very calm and not disruptive at all, to the table while my sister and I order gelato. I order a large gelato, $5.00, and sit down to eat. Halfway through the gelato a lady walks over, I suppose the manager, and says, "I hate to say this, but it is rude to bring food in from another restaurant and not order food.........I'm going to have to ask you to leave." I was completely and utterly stunned. First of all, we had been told to sit down by a waitress. Secondly, we had only been sitting down for 10 minutes, I'm eating my gelato and my sister is looking at the dinner menu. The children were behaving wonderfully and there were only three other people in the restaurant at the time. We leave, but not without making our point that we have NEVER been treated so rudely and I will never give my business to them again OR refer someone else to them. How did they know we weren't planning to eat dinner? Obviously "the customer is always right" is not a slogan they live by. I would not recommend this place to anyone.
- Pros: None
- Cons: Rude management
Fabulous New Addition to Heber
by tkelly
We have been planning to try the new Spin Cafe for several months, having heard great things from our friends in Heber. We almost changed our mind when we read the reviews here, but decided to try it. And I'm glad we did. This is quite an incredible place and a unique new addition to Heber.
Having read reviews that it was a bit expensive, we were initially concerned. But it's actually extremely good price to value. My wife had the Field of Dreams salad ($7.50 for an entree size, that was huge). I had the fabulous BBQ spaghetti for $11.50, which was a bargain given the quantity. I had wanted to get their famous BBQ sandwich, but it was $12.25, which I thought was a lot -- until I saw the massive size of the sandwich when the next table ordered one. It could easily feed two (FYI, one reviewer noted $15.00 sandwiches, which is not at all accurate; the hamburger, for example, is only $7.95).
What's really cool is the restaurant layout. There are three separate dining areas so you have somewhat of an intimate feel. The decor is very modern and trendy. And the menu has some really unique and trendy selections. We had a fabulous dinner for two for only $26 with tax and tip. While we didn't drink this time, there was a pretty interesting beer and wine list.
Service was excellent. They ran about 25-30 people through the restaurant in the 45 minutes we were there. We were seated immediately, had a waitress within two minutes and had our food within 15-20 minutes of arrival.
Don't let the other reviews here scare you off. This is a really fun place with good prices and a unique menu.
- Pros: Quick service, unique menu
- Cons: None really
Shocked and Extreamly Disappointed
by kollette
A few weeks ago we experienced the Spin Cafe for the first time, we enjoyed our evening there, I have two toddlers. My mother who was with us was pulled aside by the owner/manager and told us how well behaved our children were and if we would write a review and we have been meaning too. BUT TONIGHT WAS ANOTHER STORY. SHOCKED by this man, Vincent, owner/manager who was so nice the last time we were there, sat us in a room with tile floor and that was not part of the restaurant. From the time we walked he seemed annoyed with us and especially with our two toddlers and there were four adults. We were finally wrapping it up to leave, the bill was paid. My two boys were excited as children get, and he came over to our table and told us he was trying to take an order and couldn't hear so if we could keep our children quiet. My boys not once left the table and they were giggling and having fun the whole time. We have never been treated so poorly and we go out to eat quiet often in the Heber Valley, we were excited for this new restaurant, that I will never go to again or recommend. Parents don't take your kids to this one. The people that wrote on 6/15/07 were right! As we had a similar experience. As for the food we are not impressed. There are other places to get Gelato in town, that I would much rather support as a local, Then to send some family there and have them get treated poorly because kids will be kids. If you don't like them then get out of the restaurant business.
- Pros: None
- Cons: Not Children Friendly, you can tell when you walk in the door
Best Cheeseburgers & Gelatos Around!
by moni68
You have to experience their cheeseburgers and onion rings. It's the best I have ever had in Utah. The ambiance of the place is retro and classy, the service was wonderful and the price is not any more expensive than it is anywhere else. I will definitely go back! If you go there don't forget to have one of their Gelatos!
- Pros: Everything!
- Cons: I wish it was in Salt Lake City too.
Shocked and Dissapointed - Parents Read
by othersshouldknow
Our meal began with a waitress that seemed annoyed that our party of four adults also included two toddlers. While the meal and service didn't warrant a positive or negative review, the truly poor customer service of the owner/manager does. As we were wrapping up our meal the toddlers became predictably restless. So, in the mostly vacant dining area, we let them play on the floor next to our table giggling and laughing but not being remotely disruptive. The owner/manager came to our table and sternly said we needed to keep our childern 'under control'. In attempting to save face he stated he was concerned for their safety, then almost immediately contradicted himself by saying he had some one complain. At this point we all just wanted to leave, which required asking this man repeatedly to just get us our check. We were absolutely shocked and really dissapointed will not be giving this restaurant any more of our business. There is no excuse for offending regular local customers.
First time -- last time
by ialwayshaveanopinion
While the restaurant is very nice and the server was also friendly, there was no one waiting in line and it still took them 10 minutes to seat us in a 1/3 filled cafe. From the time we ordered until the food arrived it was the better part of an hour. The beans were dry and tasteless but the rosemary potatoes were excellent. I had the twin meal with two meats: ribs and chicken. The chicken pieces were the smallest I have ever seen in my life (drumstick and wing) and the pork ribs were very dry. The barbecue sauce had very little flavor. I was very disappointed. There were others in our party that had the pulled pork sandwich and thought it was very good; the brisket sandwich with an onion ring on top was also declared a winner. Due to the price (nearly $15 even for a sandwich), we probably won't go back. We expected a much better meal for the price paid. Oh, we did have the gelato and it was also very good. I give it only an average rating as I think there are better places in Heber City to eat.
- Pros: nice staff
- Cons: average food for high price



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