Giovanni's Italian Restaurant

Horrific Experience Ever. On 25 April 2012 I had the most horrific experience at this restaurant that I have ever had in my life. While eating my vegetables, I felt some foreign object in my mouth, which appeared to be wire. I notified the waitress, and was informed that it was brillo pad used to clean the dishes. At the end of my meal, the waitress brought my check, billing me for the vegetables, unbelievable! I stated to the waitress that I presumed after chewing on brillo pad that my meal would have been compliments to them. She said she had to talk to the manager and returned stating the manager would only credit the vegetables. Dissatisfied, I requested to speak to the manager. The manager basically told me that eating brillo pad was acceptable and her decision stood. I explained to her that I would never eat their again and she stated, "that's your choice". After this heated altercation, she agreed to credit the entire 21.00, at that point it didn't matter. She should have personally came to apologize without me having to request to speak to her. She should have offered to credit the vegetables initially but instead charged me for them knowing I chewed on brillo pad. She was rude and unprofessional and implied that I decided to go to her restaurant to get a free meal. Unbelievable.…