315 4th Avenue North, Nashville, TN | Directions 3721936.165416 -86.780474
Not what we expected – Rooms not as expected and staff not willing to accomodate/handle problems. Parking was awful. We were told that due to July 4th their garage was full and hotel cars were taken to another garage and call ahead to get the truck. We had to go down and wait, then they could not find our keys. They told my husband to get into another vehicle (one that had been left for valet) and they would drive him around to the other garages they used to look for our truck but could not find it. They agreed to let us into the booth to look for our keys. After about a 55 min. ordeal we finally had our vehicle and were on our way to dinner, only to realize that by that time the restaurant had closed. One guest said he checked into his room and found dirty bathwater in the bathtub.
Great Hotel/Great Staff – This is a great hotel.. Great Location and also great customer Servie... One of the staff Members who had just started working there was very Helpful this young man deserves a big pat on the back.. Brandon thanks for all your help and making my trip there a great One.. I will be back to the Nashville DoubleTree Downtown again... Everybody there is great.. Thanks Again for a Great Trip to the Nashville area..
Good Service – We wern't there for very long but we received good service in every area! Parking was easy. Great downtown location. And the cookie was very good!
Vera-Nice – The staff at the Double Tree were very nice and helpful. Room Service was prompt and food was good. A bit expensive, but good. The rooms were very clean, as were the bathrooms. Nice place.
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