I have shirts, pants, jeans and dresses
altered by these wonderful ladies. I have never had such a GREAT experience at any alterations place! They are quick and very accurate. They actually amaze me with their accuracy and ability to make my shirts and jeans fit PERFECTLY! They can do things that many other place just don't know how to do.
I have an alterations place down the road but pass them up every time to go to Elegant Alterations. My mom turned me on to their company and I will be forever grateful to her because we BOTH refuse to go anywhere else. :)
I have and would definitely recommend this place to my family and friends.
I've posted this elsewhere, but I want
everyone to know of my experience with this company. Reviews unfortunately make or break a business. Just remember, you hear more about the bad than the good. But, just because you don't hear good doesn't mean the company isn't worth your time. Elegant Alterations comes highly recommended by myself. Here is my experience...
A girl's big day, the one she always dreamed of, is her wedding day. Everything HAS to be perfect. One small detail can throw everything off. One of the most important parts of the day other than the groom of course, is the dress. Hundreds of pictures are taken. The dress is what makes a girl feel like a princess.
When shopping for the "perfect dress," the price tag ended up being $3,000. Knowing that was high for what my parents wanted to pay, I found a beautiful dress at a consignment wedding sale going through town. $300!! Amazing deal, but the dress wasnt perfect yet. I REALLY wanted a sweet heart neckline and off the shoulder. Everyone told me it was possible the day of the buy. So we got it!
Long story short... I went to an alterations place I had heard about in Franklin. As I stood there excited with my dress on, the woman told me because of the lace, it was impossible. Tears began as I started a little bit of a panic attack. I sat in my car afterwards and called several places which also told me it was impossible, until I got ahold of Elegant Alterations. They said come right in, we can do it. During the fitting, the lady was very sweet and told me not to worry. She showed me how she was going to do it. Not only did they make the sweet heart neckline. They gave me off the shoulder and took care of any fine detail that was needed. They had everything ready on time, the dress was beautiful and it didn't cost an arm and a leg. It was perfect! I've had so many compliments on my dress and I will never forget Elegant Alterations!
I more than highly recommend Elegant Alterations!! For the past 12 years, I have been traveling all the way from Paducah, Ky., to have my alterations done and these folks are worth each and every single mile of it. Kathy and all her staff's professionalism and experience totally amaze me! This is the only alteration shop I've ever found in Kentucky or Tennessee who consistantly gives me above top of the line sevice. The finished product is perfect every time!! They listen to what I want, and when needed, will offer suggestions according to their experiences with that particular project. I have experienced only one or two times very rude customers coming in her shop complaining about a bridesmaid dress being hemed too short. Kathy and her staff always ask beforehand if this is the correct heel size they will be wearing with their dress, etc. But this particular customer had worn a lower heel to the alteration shop but then decided later to change to a higher heel for the wedding. Kathy and her staff handled the very rude customers with loads of class and professionalism. Once again, they totally amazed me. This past weekend my family and I celebrated Thanksgiving Holidays. No doubt, I included Kathy and her Staff as one of the top blessings in my life I'm most grateful for.
Elegant Alterations has always been an A+ in my book. Kathy has always perfectly executed every task I have asked of her. She has altered everything from dresses to costumes for me for years, and does an excellent job!
I highly recommend Elegant Alterations! I took my wedding dress there for extensive alterations, and the ladies there were quick, kind, and professional. My dress fits perfectly, and the cost was really reasonable! They had great suggestions as to how exactly to alter the dress, and they also really listened to what I wanted. I would take any article of clothing to them again.
I continue to receive top of the line service here, this is the only alteration shop in town that gives me good work everytime and I've been to 4 total in Nashville.
Above average experience everytime I go there!. I first went to Elegant Alterations over 2 years ago in a panic. My wedding dress had been completely misshapened by an alteration shop out of the city. I only had a few days left to my wedding and a friend of mine recommended that I go to Elegant Alterations for a fix up. At that point the damages were so severe that I really didn't know if anything could be done to salvage my dress. To my surprise she was able to undo and redo all the damages within a couple of days that I had requested. She knew that I didn't have time and she did everything I requested to get my dress ready for my wedding. My husband and I are both regulars at Elegant Alterations. The quality of work is imppecable. She is a character and has a great sense of humor, most importantly, she will get you what you want...whether you need it in a week or the next day, she makes it happen. Its a high pace environment. I always call before I pick up clothes and I will continue to get my alterations done there in the future.
NEVER GO THERE!!!!. Rude! Rude Rude! I went there to have my wedding dress altered. When she was fitting me I asked her a ballpark quote. She kept saying "why does it matter? don't worry about that, it is your wedding day and you want to look beautiful" Yes, I do want to look beautiful but I would also like to know the price I am paying. She gave me a specific day and time to come pick up my dress. At the time I was living out of town so I drove in to pick up my dress. When I arrived at the shop she had not even started on my dress AND I saw my dress in the corner on the floor.I did not say anything about it being on the floor but asked her very politely why she had not started on it. She blew up on me and said I should have called to ask her if it was ready. I am sorry I believed if I had a scheduled appointment then she would be professional and honor that appointment. She told me to come one week later to pick it up and when my mom went to go pick it up she had to wait 2 hours because she had forgot to finish the bustle. Every time I asked how much it would cost she was rude and wouldn't tell me. Finally when I got the bill it was very overpriced for a simple wedding dress hem and bustle. Also, the hem was crooked. I wish I had read the reviews before I had taken my dress there! I am sure she does fine work for some, but she is very unprofessional!
RUDE! OVERPRICED! LOW-QUALITY WORK!. A few months ago I went to Elegant Alterations to have my wedding dress hemmed a few inches and add a bustle. Everytime I went to pick up my wedding dress the dress was not ready like promised and the owner was very rude to my mother and me. The dress was not ready until the day before the wedding!!! The owner acted like I was bothering her everytime I came to pick up my dress (the day we had both agreed I would pick up my dress) She could never find my wedding dress in her pile of clothes and when I finally got the dress back it was wrinkled and the stich work was SLOPPY! She always seems like she is having hte worst day ever. She was always insulting me because I wanted to know how much it would cost. She kept saying "IT is your wedding...don't worry about it" Well when I went to pay it was 5x's the amount of the other quotes i had received!!!!! I kept watching her drag people's clothes across the floor, drop them, and step on top of them. Every time I was there to pick up my dress other people were there to pick up their clothes, which she could not find or had not begun!!! no customer service!
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