Under new and improved management, we are dedicated to our customers by providing outstanding customer service. Come in to enjoy our Unlimited tanning for $19/mth. mystics special includes 5 Mystic spray for $59. we are the Best in Nashville
DO NOT USE ....The owner (Christian)
just called me and from a private number, and was really rude about me canceling the bank draft from on my account. His employ refunded money that was on my account because I over paid at one time. So Christian called threatening me and saying he was going to charge Chelsea the poor employee the $19.52 that she rightfully refunded to me. He somehow convinced himself that the money I overpaid was his to keep and since she gave it back to me...SHE HAS TO PAY!
He apparently doesn't care, because he sold TAN USA to the hair salon next door and will be gone in the next few weeks. I forgive him and I feel sorry for him, he was RUDE to me for no reason, so I told him he was FIRED and that's why I canceled the draft.
It' is clear why the business is failing and I feel sorry for the buyers, he sold them a huge bag of lies. Hopefully the new owners will take care of the employees and the customers.
Vanquish Bridezilla!. I will be getting married in the very near future and need an even tan for my bridal gown. Tan USA offers a comfortable and friendly environment and is conveniently located. I have never had to wait for a bed. Tanning relieves stress and helps to prevent me from becoming a bridezilla.
Great lunchtime break!. I have been a client of Tan USA for over 3 years now and love it. The sales staff are very helpful to give suggestions or advice to better my tan. It is hard to pass up the specials they run. I go during my lunch break and that is my relaxing time to myself and break from the routine day. I rarely have to wait for a bed as they have many to keep the traffic flowing. Give them a try today!
Be Careful. Nice csr's but certain ones are pushy about buying more, more, more. Bed cleanser will probably break you out, but if you have to miss some days to get over what they use (even though you weren't informed up front)..don't expect them to take responsibility for it and resolve the matter. Christian-the manager- will help you only if you buy another month package. He'd rather you write a bad review and call his boss Greg Marlow at (352) 331-8266! If that's not what he wants, he doesn't do anything to prevent it--like resolving the matter or providing good customer service when it really matters. Also see the review about the initial start up....b/c it does take forever. Mine took 2 hours, even though I told her what I wanted upfront. She still made me listen to the whole thing and had to help customers b/c she was the only one there. In that 2 hour time I watched intently and marveled at how good she was at telling people what they wanted to hear, even when it was a flat out lie.
best tanning salon>>NO CONTRACT. I AM A MEMBER @ TAN USA!! THIS SALON HAS THE MOST CARING AND FRIENDLY STAFF. THE BEDS ARE GREAT AND LOTIONS ARE REALLY GOOD MOISTURIZERS. THERE MEMBERSHIP RATES ARE THE LOWEST IN TOWN AND THERE ISN'T ANY CONTRACT TO SIGN!!!!!!!!!!! THE STORE IS ALWAYS CLEAN AND PLEASANT IN ATMOSPHERE. TAN USA HAS HELPPED ME ACHIEVE MY TANNING GOAL IN A REASONABLE AMOUNT OF TIME AND NOW I HAVE DECIEDED TO CONTINUE MY MEMBERSHIP BASED ON THEIR SERVICE AND FRIENDLINESS. THANK YOU TAN USA.
Keep looking!. If you are looking for a cheap tanning salon, this is your place. If you are looking for a quality salon that is clean and has high quality beds, keep looking! This salon is a neverending sales pitch (when they aren't on their cell phones)! They are always trying to get you to buy more credits, crappy lotions and mystics. I had moved to a different area of town and cancelled my membership and they were STILL trying to sell me stuff. "Get your discount while you can!" Why would I purposely drive 30 minutes to tan there? Sun Tan City is a couple blocks away..........go there.
Great Customer Service. The tanning consultants at Tan USA are well educated on all there equipments and their lotions. They are very helpful when it comes to setting up a tanning schedule to fit your needs. Being a first time customer they gave me 30% off everything that I purchased on the first day. Making the peepers only $3.50. All of there lotions are reasonabley priced especially for what they are. The store was very clean. Yes of course it took some time but they were able to answer all my questions and set up a membership that fits my needs and is inexpensive.
PRESSURED TO USE OR PURCHASE THE MYSTIC TAN AND VERY RUDE AND MISLEADING.
IT TOOK FOREVER JUST TO BE ABLE TO HAVE A TANNING SESSION. THEY CONTROL WHAT BED YOU CAN LAY IN AND HOW LONG YOU ARE ALLOWED TO LAY. THERE LOTIONS ARE WAY OVER PRICED AND THE QUALITY OF THE TANNING ROOMS IS BELOW AVERAGE...THE FLOORS IN THE ROOMS ARE GROSS. AND DON'T GO THERE UNLESS YOU WANT TO SPEND CLOSE TO A HUNDRED DOLLARS FOR SOME FREAKIN PEEPERS(THAT SHE OVER CHARGED ME ON) LOTION(THAT i WAS SUPPOSED TO GET FOR 50% OFF AND THEY ALLOWED ME TO USE BEFORE THEY TOLD ME MY TOTAL WAS GOING TO BE LIKE 90 DOLLARS) AND ONE SESSION TO LAY IN SOME CRAPPY LEVEL TWO BED.
OVER PRICED FOR THE QUALITY
RUDE AND FAKE CUSTOMER SERVICE REPS ( THAT TYPE WAY TOO SLOW)
AND THE INITIAL SIGN UP TAKES A LITTLE OVER AN HOUR OF YOUR TIME( AND THAT WAS WHEN THEY WERE SLOW WITH BARELY ANY CUSTOMERS)
BEST STAFF ANYWHERE. The girls there are the nicest people they care about peoples needs and arn't just trying to sell something
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