Appreciate doing business with Bozman's! I always prefer to give a shout out to local, family owned businesses. It is always easy and nice to work with people who actually care. Just wanted to say thank you!
This was my first experience working
with the Bozman Sign Co., and I'm glad to say I have nothing but praises for the service I received.
My initial contact was with Deidre, the sales rep. She was at all times very courteous, helpful and especially very patient with me since I'm not normally in the business of ordering signs. Daylan and his crew did a beautiful job constructing the signs and then very meticulously helped us load them in our pick-up for the 90 minute drive back to our hometown. The gentlemen in town who helped us unload the signs were all highly complimentary of this company's craftsmanship and the beauty of the signs, and we now look forward to the public unveiling of them on our courthouse square.
I now have several of the Bozman business cards and plan to have them ready to hand out to our business owners around the square when they see the quality of work this company is capable of and want new signage for their buildings.
Thanks again for such GREAT service!
We have used Bozman Signs for years and have had nothing but great service. I happened to recommend them to a friend within another community and they mentioned the negative review so I contacted the owner as well as read over the comments myself. Mrs. Bozman has ALWAYS been quick to assist and more than easy to work with. If someone has an issue with her it is undboubtably their issue. As for Mr. Carlisle I asked Mrs. Bozman as I have never personally worked with him but he was terminated from the company. I am a fan of family owned companies as there are not many left and certainly encourage others to use them. Just ask for Cathie and she weill certainly get you taken care of!
It's a bad service. I wish I had seen this before I suggested this company to my boss. I regret for working with Bozman Sign Company. Do not work with Mike Carlisle. He has no dignity and does not have good manners.
I've used their services twice before and found them to be reasonable and professional. Surprised to hear that others have felt differently.
do not, do not use this company. they will try to bend you over and give you the shaft. the bid they gave me for $6100 i have a copy of it, i got 3 other bids same exact work, my highest bid was $1485. mike carlisle will prolong and try to get you at the 11th hour to give you the final bid. their thinking is that you will have no other choice but to take it. this is the worst sign company - period. do not use them.
Stay Away From This Business! Rude Owners/Horrible Service.
Job not completed on time as promised.
Owner/s rude and unapologetic for poor customer service.
Took them a simple job--bending out a mailbox frame.
Was told this simple 20-min job would be completed in a 'couple of days'; called back two days later--on a Friday--and was told "It will be ready on Tuesday"; knowing that it probably wouldn't be ready on Tuesday based on their track record, I waited and called back on Wednesday and was told--you guessed it!--"come back tomorrow".
When I asked to speak with Cathe--the owner--she was defensive, rude, and unapologetically short-tempered--bordering on hostile.
I proffered to her that it was not the wait the was the problem--had they offered a more realistic timeline at the outset--but that as a small business owner it was up to her to better know her companies workload and budget time accordingly.
To this, she replied "I don't have time for this"--copped an attitude that bordered on a childlike temper tantrum--and made no attempt to make it right for the customer.
Glad business is booming in the mailbox/sign industry such that Bozman can afford to completely dispense with basic, decent customer service...but this is one less customer who will be supporting this rinky-dink enterprise.
I chose this company on recommendation from my Property Owners Assoc.--and was prepared to give them additional business--however I will now make it a point to ensure our POA does not use them in the future.
There are plenty of similar enterprises who offer these services--recommend you find one that cares about its' work and its customers. Don't waste your money at Bozman Sign Co.
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