Very Slow & Hair in Food. They took 45 minutes to seat us. Then, it took 10 more minutes for a waitress to take our drink order, then 10 minutes to come back and give us our soft drinks and take our lunch order. Thirty minutes later our lunch arrived. Two hours was too long for a lunch! My daughter's spaghetti had a hair in it! We never mentioned the hair because I didn't want to wait another hour for a manager. That happened 7 years ago on a week day and we never returned!
Poor Quality Food. Nice place and nice environment but the quality and taste of the food was very poor. When I went in, it was really crowded and it seems that waitresses could not handle the volume of customers so it took them forever to come back and refill our drinks.
Good Atmosphere, Food Not So Great. The atmosphere at The Old Spaghetti Factory is great, but the food is just ok. I have been there twice, and both times I was not impressed with my meal. You get what you pay for here.
Good service, good atmosphere, salty food. The service was good, the atmosphere was nice, but my food was very salty. The bread was just plain bread, the salad was okay (bad lettuce, but GREAT dressing, I had the creamy pesto), but my entree was very salty (I had the chicken marsala which came with spaghetti with mizithra cheese and browned butter). I got vanilla ice cream and it was VERY freezer burnt (it was crunchy). My finacee really liked the food and the ice cream (they ordered the baked chicken and spumoni ice cream). For the price I had a nice evening out and some left overs, but if you are looking for authentic Italian, rich and well-balanced flavors, and great home-cooked food, I would go elsewhere.
Better off going to olive garden. I have been there twice and both times was disappointed. Once I went during lunch and thought maybe it was just th ecook so tried it for dinner one night and ordered chicken parmesan and it was rubbery not good at all. I am an italian food lover and have had chicken parmesan at many different restaurants and I hate to say this was the worst.
You get what you pay for.....
I ate here this past Saturday. The atmosphere is great but the food is DISGUSTING! You would be much better off eating the pasta from a Ryan's/Shoney's buffet or making it yourself with ground beef, a jar of spaghetti sauce, and a box of pasta.
Our meal started with a spinach and artichoke "dip". No lie, we were served a bowl of watery spinach "soup"- zero taste and completely inedible.
We then got the salad- no problems whatsoever (how can you mess up salad anyway?) The ice cream and bread were fine as well.
The pasta entrees arrive- cheap meats (meat sauce was full of fat, meatballs were tough, sausage was chewy), and watery and tasteless spaghetti sauce. Heck, even the iced tea was watered down. Think of the cheapest buffet food you have ever eaten and then bump that down a notch. Seriously...
I know people are going to say "you get what you pay for", and in this case, it is absolutely true. If you want to bring the kids for a "night out" this is a cheap and suitable dining choice, but parents may want to eat beforehand because once you get to the Old Spaghetti Factory, you will leave feeling less than satisfied (and maybe disgusted if you are a picky eater).
Kitschy Italian restaurant churns out heaping plates of pasta that won't break the bank..
Whimsical antiques and decorative items--velvet armchairs, vintage-looking fringed lamps and booths made from iron bedsteads--fill the dining room. The OSF Classics menu offers spaghetti with a choice of mushroom sauce, rich meat sauce, browned butter and feta-like mizithra cheese sauce, and more. Other popular favorites are the baked lasagna--layers of noodles, tomato sauce and four kinds of cheese--and the fettuccine Alfredo. Meals include a green salad, fresh-baked bread and ice cream.
Wonderful atmosphere but food could be much better. I took my husband here for Father's Day. He wanted to go to Macaroni Grill, but I suggested trying the Spaghetti Factory since we had never been there. The atmosphere was great but the food was about the same as one would expect to get at Fazoli's. I felt bad afterward. I know he didn't enjoy the meal as much as he would have enjoyed Macaroni Grill. For sides, the only option is broccoli; no other veggies are offered. My meatballs were still raw in the middle. I doubt we'll be back!
Good food, pleasant experience. Ate here with friends on a Friday night and really enjoyed the experience. It wasn't too crowded, surprisingly, so we were seated immediately in a large, charmingly decorated room. Our server was not the greatest but he got the job done. I ordered the spaghetti with browned butter for the main course and, despite its simplicity, it tasted great. It's also nice that the price on the menu not only includes your entree but also a sizeable salad (very tasty), delicious bread & butter appetizer, a drink, as well as a cup of ice cream for dessert. My entire bill came to about $11-12 including tax and tip. I definitely recommend - good Italian food, nothing too fancy, at a good price.
Good Food, Bad Service. My boyfriend and I went here for his birthday a few weeks ago. I have always heard good things about the Spaghetti factory, but never lived close enough to one until we visited Nashville. The food was excellent and the portions were generous without being overwhelming. I liked that ice cream was included in the meal price. Aside from the food, our server was something to be desired. We waited 5-10 min before he even came to take our order. After we placed out order he came back with drinks and 5 min later came back to ask me what I ordered because he forgot. When we tried to order desert he kept insisting we try one thing when we asked for the chocolate cake. When we finished eating and he drop off the check, one bowl of ice cream, and no chocolate cake...Needless to say his tip was docked accordingly.
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