I do not know a thing about the doctors I have not been there and will never go there. The person who answered the phone was a complete moron. I was calling concerned that my Granddaughter may have had contact with a rabid cat, this idiot told me I shouldn't worry my Granddaughter would show neurological signs if she was exposed. By the time someone shows neurological signs it's to late to do anything about it. THESE IDIOTS ARE DANGEROUS!
Hermitage Animal Clinic is top notch. What can I say. I have taken both of my dogs to Hermitage and Dr. Burch and Dr. Mannis are WONDERFUL! They are very kind and very personable. Recently, one of our dogs was diagnosed with a large mass in his belly that needed emergency surgery. Dr. Mannis was so caring and compassionate. She spent time talking to both of us and told us the options and gave us wonderful advice. While our dog was in an aother hospital recovering from surgery, she kept in communication with the surgeon to check on his condition. Words can't describe how much Dr. Mannis and the staff at the clinic are appreciated, thank you so much...Custard says hi!
Dr. Burch is Wonderful. I really think some of these "reviews" are written by the same disgruntled cat person. I have taken all of my animals to Hermitage Animal Clinic for a number of years, and have had no complaints. The entire staff is wonderful and I encourage anyone in the Hermitage/Mt. Juliet area to go here. It is not a fancy office, but you get top notch service.
hermitage animal clinic.
We have used Hermitage animal clinic for 25 yrs + and have only fabulous things to say about them. Dr. Wilder and Dr. Fenwick are absolutely fine Drs. They have alway's taken great care of my pet's and alway's take time to explain everything in detail and answer any questions we may have. Through the years we have had several of our pets we had to put down and thier empathy and concern was very heartfelt. The entire staff is wonderful. I reccomend them any chance I get if anyone is looking for a veterinerian. I will also say that thier grooming and boarding facility is great.
We have nothing but very positive things to say!!
Will continue using them forever.
She Kills Animals.
My sister and I have been using Hermitage Animal Clinic when it was just Dr. Wilder. This was in the 80's, and loved it when he added Dr. Fenwick.
This past October 2009, my sister's cat Crickett has a little shortness of breath, when taken to Vet Burch said heart, Dr. Fenwick said Pneumonia. She was put on an antibiotic and was getting better. Burch said she need ECG/Echo on her heart, my sister said yes. I didn't know it was legal to have someone drive around with the Scanning machine in her car. ( Will Check onThat). My sister said do not give her heart medicine, but we believe she did. This was late October, she died November 2,2009.
Burch killed her, and she is not the doctor everyone thinks she is, wait unil you disagree with her and see what happens. She said heart, and made sure it was by doing something to her. I would not trust her with anything, especially a animal I loved. Because of her we now have to find a new Vet, We won't go back to where she might be near another animal we love. Crickett was like a child to my sister, we both loved her so much. We are going to file a complaint with the Vet board, against her. Her is a crack, phony, doesn't know what she is doing.
I know what I am talking about, and have been going there longer than any of you. Dr. Wilder was the best Vet there is, but his hiring her - well everyone is allowed a mistake.
Excellent service and Friendly staff. We just recently, with in the last 6 months change to Hermitage Animal Clinic from another vet in the Hermitage/Donelson Area. We made the change and have been very pleased. We have seen most of the vets on staff (we have several animals). Dr Burch is excellent. We took a litter of puppies in to have them checked and receive shots prior to selling. They took extra care to check each and every puppy. This is the reason we changed from the last vet. They only wanted to see the larger puppy and the smallest. We wanted all of the puppies checked and weighed. We have since taken three othr adult dogs to them and have been very pleased with everything. I would recommend the clinic to anyone wanting quality care, vets who take their time to listen and offer true solutions and treatment options.
Dr. Burch is Excellent, Honest and Compassionate.
I've been to Hermitage Animal Clinic mu;tiple times for both routine and emergency visits and have personally been seen by Dr. Burch. She is a fantastic vet and very compassionate with my pets...I would highly recommend using her for your veterinarian...As far as previous poor reviews...I find it interesting that Gretchen333's bad review is remarkable similar to her previous review posted by "whoatemyham" on 2/6/2007...Let it go lady! You said it once, that's plenty...
Bottom line, if you want a honest vet who will go the extra mile like she has with my pets, Dr. Burch is your person.
Lack of Listening and Flexibility. When we moved to Hermitage we were given many recommendations for HAC. It is a fine facility, with friendly staff, but we felt from the very beginning there was not a lot of listening to our concerns or a flexibility in treatment. One experience in particular was extremely frustrating involving medication for our dog. She has a medication she takes on an as needed basis and her prescription (from our vet in the state we used to live in) had run out. We asked HAC to refill it which the did with no problem. When I looked at it in the car it was for a dosage four times what our dog normally took. When I went back in to tell them it was the wrong dose I was informed that was the dosage for her weight. I explained that we had spent a long time figuring out with our other vet which dose worked and the one HAC gave us was way too much and would cause a lot of damage to her. Again, I was told that was the dose prescribed and it was cheaper in the bigger doses anyway. I ended up leaving the clinic with the wrong dosage because they would not give me the correct dose. I haven't been back since. We have moved all of our animals to Two Rivers Veterinary Hospital and have been incredibly happy there.
BAD clinic - go somewhere else!!!. I have to agree with the person below who said Dr. Christian was wonderful - she was! But she is no longer at the clinic. She was replaced years ago by Dr. Burch and I also agree with the below that she is HORRIBLE and her lack of knowledge and willingness to learn is a detriment to the animals she treats. I had a similar experience to the person below in that my dog had a rare and relatively unknown disease. Dr. Burch was unable to think beyond her college text book and told my husband that this medication was always the way it was treated. Our dog continued to get sicker and sicker - until we took him to the Animal Care Center in Mt. Juliet. Their prices are much cheaper, and their doctors collaborated with a specialist at UT Knoxville on our case. The treatment they came up with was inexpensive and worked wonderfully - and was considered "unorthodox" by some. Our dog lives a happy, normal life now. I strongly believe if I had continued to let Dr. Burch treat him, he would be dead now. Doctors should be open minded and willing to research and find ways to treat the animals in their care - Dr. Burch is none of the above.
DR. BURCH IS EXCELLENT!. I have been taking my dogs to Hermitage Animal Clinic for 25 years. Through the years my dogs have seen every doctor in the clinic. I have liked them all and never had a preference when scheduling appointments. That is until Maize entered my life. I will be the first to admit that my Maize is not an easy dog. Maize is 9 and has been at HAC longer than Dr. Burch. A few years ago, Maize got heartworms (even though she received preventive medication). Dr. Burch was the doctor that treated Maize. She made it through tx and is now heartworm free. Maize also had health issues earlier this year which ended in blindness. (SARD) I was on the internet daily and Dr. Burch always listened to my questions and concerns. She also took my calls and showed genuine concern in trying to help Maize. Just recently, Maize got her tail cut and Dr. Burch had to do an emergency surgery resulting in partial amputation. When I picked her up she was feeling great with a smile and a (partial) tail wag. My Maize, which I have admitted to not being a great patient, has had excellent care by Dr. Burch, which I greatly appreciate. My other dog, Madison, is a good patient. She too has had excellent care from all the doctors at HAC. I now live in Madison, but continue to drive to Hermitage so my dogs receive the type of care they deserve. I cannot forget to mention the front desk staff and the techs - they are great contributors to the HAC team.
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