Horrible experience, and how rude David Crooks was when I confronted him on the phone! When my elderly parents called for an estimate to simply install a faucet, they were told the rate was 100 per hour plus a service fee. The plumber was at my parents home for 45 minutes. The bill was 271.00! He charged them 2 hours rate at 110 plus 45.00 service fee plus 10 dollars parts. TWO HUNDRED AND SEVENTY ONE DOLLARS to install a faucet I could have done in under an hour myself. What a ripoff!!!!!! And totally rude, he called me "a coward behind a computer" when I told him I was going to write a review.
The name fits. Had a very unpleasent experience with this company. I was overcharged and when speaking to the owner "David Crooks" about it, he was very rude and unwilling to try and resolve the issue. I was referred to as "son" and called a liar by the owner. Would not recommend using this company. Have saw other bad reviews on other sites as well. I am not the first to have a bad experience with the owner. The employee sent out to do the work was very diligent and professional. Not sure where he got his training, but it was obviously not from David
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