1100 Bypass 28 S, Anderson, SC | Directions 2962434.501031 -82.683234
Dear Jerry we apologize for your bad experience as we stand behind our company and staff 100%. We understand bad service unfortunately as im sure everyone has experienced it from a company before; however M&L has been in business for 49 years and treat every customer like our first! We do everything we can to please our customers!!! Our staff do make mistakes as we are not perfect but by making a mistake we are able to learn from them! Again we do apologize for your experience however there are always 3 sides to every story we hope that by stretching the truth on your review doesn't impact our future customers!
This was the most unprofessional company I have ever used...the owner was rude ...the staff was making mistakes with our billing ...I paid what he said and left ,while in my auto backing out ,,staff ran out and said they did,nt charge me enough ....went back in had to pay additional fees ,,,was told the service tec..would be there at a certain time ..well they did,nt show up ...at the time , they were to arrive ..waited hours...they finally got there .
Did,nt let me know they were there..the service tec,, was not polite ....and did,nt offer any advice on what he was working on ..when they left I did,nt even know there gone..they just left without letting anyone know...and what a mess,,,broken glass was left on floor,trash was left in bathtub..just a big mess ..we were so upset we call and after we called back ,,and told them we did,nt want them coming back out ...we did,nt want to deal with these people again and we would clean up there mess...
P l e a s e do yourself a favor ....and trouble I wold,nt call this company again and would,not want anyone else to go through this .....they should take a course on how to treat people. Bad service ,all the way around ...
~Excellent Fast And Very Courteous Service~ – My experience with M & L Mobile Home Supply was a very positive one! I needed to replace my front door. Well I didn't need to replace it but I just wanted to buy a glass door b/c they just look better than a plan solid door. So they came out and installed my door very quickly. They were very efficient and polite I have no complaints about this company. I've been going to them for years and I've always had the same positive experience. It's my go to place whenever I need something done for our home!:)
Terrible service – I called M and L back in March to come out and take a look at my AC unit which is less than 2 years old back in March. When the man came out he charged us 120.00 and told us it was a converter and that since we were never told that you has to renew the contract before one year was uip then we did not qualify for free labor but parts only and it would cost arounf 600.00 to fix. We had a second opinion done and the cost to fix it was less than what M and L had quoted and we were told what M and L had said what was wrong with the AC was incorrect. We had to write to Better Business Bureau and it took over a month before we finally got a response. The response was we would be refunded the 120.00 and we were to get a copy of our AC warranty good for 10 years on parts. It is now June and we still do't have the check or our warranty. Don;t waste your time they will give you the run around. I suupose next we'll haver to go to News Channel 7 ON your side to get anywhere.
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