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customer satisfaction - great!!. Piazza Acura of Reading could easily be the benchmark for service for the Acura line. They are personal, friendly and ready to answer questions; and with answers that are easy to understand. The high standards are set by the general manager, Tom Erickson, who firmly believes in customer satisfaction. He is never too busy to discuss concerns and takes every possible step to meet customer expectations. He insists that all of the personnel employed by the company follow that pattern of behavior. This dealership is a quality operation from top to bottom!…
Good Service!. As soon as I walked in, the person who took my information was friendly. They have a comfortable waiting area. They have coffee, vending machine and a TV. It was good service. They washed my car, too!…
Excellent!!!!. I can honestly say that my experience at Piazza Acura of Reading was excellent. Your willingness to work with me and to go above and beyond the expected was quite refreshing. What can I say about my sales consultant? Jessica made me feel like a true customer before I actually became one. I felt really comfortable with her approach - no pressure just information, patience and a good sense of humor. She was great! I've been a Piazza customer for several years and look forward to being one for years to come - great products, people and service.…
Very Cordial!!!!!!!!!. They were very cordial. They told me exactly what they would do and completed it on time. They helped me as soon as I walked in!
Good work!. They are always upfront, friendly and courteous. They make me feel comfortable. They do good work!!
