Mid-Atlantic Waterproofing of Pennsylvania and New York

09/12/11

FINALLY A DRY BASEMENT!!

by kara076 at Citysearch

We had our basement waterproofed by Mid-Atlantic in January of 2011. At first I was a little skeptical, but after all the noise and dirt our basement is finally dry. We endured two hurricanes (Irene and Lee) and not a drop of water. The pumps entertained our kids as they watched in amazement through the window the water shooting out of the pipes outside. tHANKS MIDATLANTIC FOR A JOB WELL DONE!!!!

09/10/11

Bunch of LIARS

by ruined basement at Citysearch

One word says it all ... LIARS. Mid Atlantic Waterproofing says they guarantee a dry basement (walls and floor). Why else would someone spend that much money for their system and then finish the basement, knowing that if the system failed you were SOL?

The recent flooding in central PA was the first time our system kicked in. Mid Atlantic has been in business since flood Agnes, so the system should be spec'd out sufficiently for that type of capacity. It wasn't, so now they tell me they're not liable for any damages caused by the lack of their system doing it's intended job.

Seriously?!!!!!

08/30/11

Only if you want the hard sell and expensive retrofit...

by katclimbe at Citysearch

This review specifically addresses the sales tactics and the proposal presented, not the quality of work as we declined to go with MidAtlantic. My mother got serious flood damage in her home after heavy rains. The salesman who came out for the "free quote and explanation of your problem" tried to sell my mother for TWO HOURS on a basement waterproofing system that was totally unsuitable to her house, which would have required her to tear out all her baseboard heaters and bathroom tiles so that they could install their system behind and underneath. The quote was $15,000 and my mother's answer was a firm no, which caused him to turn on his used-car tactics and bargain with her. This compared to another contractor (a mason) who came in, looked at the design of her house and land, and designed a solution that specifically worked for her house, for less than $5000!

These "one size fits all" waterproofing systems are highly questionable and the hard sell isn't terribly attractive either.

07/07/11

Mid Atlantic Waterproofing

by DavidH1985 at Citysearch

I just wanted to say that the crew that did my job

were awesome. They were quick, neat & did a fantastic job. They also were very respectful, & answered all my questions & gave me some tips & advice. Sorry that I do not remember their names, since I'm at work. But you could

probably find that out.

10/19/10

YOUR PRICE IS VERY HIGH, AND VERY LITTLE TO SHOW FOR IT

by basementpro at Citysearch

WHILE IT IS TRUE MID-ATLANTIC OF CPA HAS OVER 40 YEARS EXPERIENCE, THAT DOES NOT MEAN THEY ARE THE BEST SERVICE PROVIDER. HISTORY SHOWS US THAT TECHNOLGY CHANGES, AND PRICE CHANGES. THEY ALSO HAVE THEIR SUB CONTRACTORS GO THROUGH A VERY SMALL COURSE TO GET CERTIFIED TO BE MID-ATLANTIC INSTALLERS.

BUT THE BOTTOM LINE IS THEY ARE SUB-CONTRACTORS. MID-ATLANTIC DOES HAVE A 24 HOUR RESPONSE FOR SERVICE CALLS TRUE. BUT THEY ARE BY FAR NOT THE ONLY COMPANY TO DO THIS IN THE YORK AREA. AND THE AMOUNT OFDAILY SERVICE CALLS THEY HAVE, THEY NEED THAT SERVICE.THEY DO NOT OFFER A LIFE-TIME SUMP PUMP WARRANTY EITHER. IF THEY DID, THEY WOULD MAKE HUGE PROFITS ON SUMP PUMP REPLACEMENT ON THEIR SYSTEMS. THE MONEY THEY GENERATE FROM THIS ALONE IS AMAZING. SO THEIR ADD IS RIDDLED WITH HALF TRUTH AT BEST. THEIR SALES TEAM IS SO AGGRESIVE THAT SEVERAL PEOPLE HAVE HAD TO THREATEN TO CALL THE POLICE TO GET THEM TO LEAVE. THIS IS NOT THE EXPERIENCE YOU WANT WHEN YOUR ALREADY UPSET THAT YOUR HOME IS BEING DESTROYED BY WATER.

LOOKING FOR A TRUSTING, QUALITY WATERPROOFING CONTRACTOR IS A HARD JOB. LOOK AT CUSTOMER REVIEWS, WARRANTY ON THE SYSTEM, AND WHAT WARRANTY THEY HAVE ON THEIR SUMP PUMPS. MEET WITH THE COMPANY AND FEEL THEM OUT. YOU SHOULDN'T FEEL PUSHED TO FIX YOUR HOME. YOU SHOULD WANT A CONTRACTORTO BE THERE. GOOD LUCK ANDGOD BLESS.