264 Lancaster Dr Ne, Salem, OR | Directions 9730144.931042 -122.983220
Mon.-Fri. 7:30 - 5:30
Sat. 8:00 - 5:00
Towing 24 Hours
Neighborhoods: Northeast Salem, Northeast Salem (NESCA)
While they have done good in the past they seem to have lost there focus and did repairs that where not needed and never called us about. Did not even offer a discount or any other effort to make amends... I trusted them to do some simple fixes to save me time, but will not be going back.
I came across P&M Automotive purely by accident, and what a great accident it was. I now recommend them to my friends and family for any kind of automotive repair. Even my retired disabled mother, with high customer service expectations was impressed; and now recommends them too. Her older Tundra was in dire need of a tune up. Thank goodness it wasn’t something bigger. The guys up front were able to let us know exactly what the truck needed, what it would cost, and how long it would be out of commission. They were right on the money! Most definitely give these guys a chance to prove me right. This isn’t one of those sketchy shops. The office is very clean and you can tell they care. Trust me, these are the guys you want to visit for anything from an oil change to a total auto repairs.
Trustworthy service. I have always had prompt, friendly service with P&M Automotive. I trust them to be honest, and fix my car right.
Here's a tip, do the right thing the first time, and people keep coming back to you. Thank you, Abe, for attempting to resolve the issue.
Being in the service industry myself, it was easily recognized to me that your business goes the extra mile in care to its customers and that each member of your staff carry s out that mission with pride.
My car is old and to keep it running well I bring it to P&M Auto. They do all the regular maintenance as well as fix the parts that have just simply worn out. I am truly delighted with their work.
I had an oil change here and it was cheaper than many other places that would do an oil change. Plus, with the oil change, they will do a preliminary inspection to make sure everything else is okay with the car.
great group of guys – P&M has an excellent staff of people working in unity to benefit the customers. Their prices are reasonable and they stand behind their work.
GOOD – I feel like my car is getting looked at by true experts who really enjoy what they do. They will go into length as to what they feel is wrong with you car, and what they feel is reasonable to charge for the fix. And it usually is fairly reasonable.
EXCEPTIONAL service – I wanted to thank you all for the exceptional service we received during our emergency. From each member of your staff I received professional and courteous service. George the tow specialist, Larry your service greeter, Jason your service rep, JR your shuttle driver, and Terry your mechanic were all more than understanding and so very helpful. My wife and I extend great thanks to you all more than you know!
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