Salem >Outdoors > All Star Tent & Party Rentals
2180 65TH Ave SE, Salem, OR | Directions 9731744.905747 -122.926890
Excellent Service, Great Communication – I was recommended to All Star by a friend who had used them for her wedding. I had looked all around at rentals for my wedding and nothing was up to the quality I wanted for my wedding. All Star has quality products that are classy and fresh. I was able to find everything I needed, tables, chairs, lights, and linens all in one spot. It made everything so easy. The staff is professional and attentive. I felt comfortable entrusting them with such important details for my day.
Best Party Rental – I have been working with All Star Tent and Party rental for years and refer them to all of my wedding clients. They have everything you could possibly need for any event and every budget. From traditional to modern, they have the colors and styles to fit any decor. A professional staff on-time and quick set up with clean equipment makes for a stress free event.
Great Rental Company – All Star Tents is a fabulous rental company! I deal with them on a weekly basis and have had nothing but good experiences with their employees and their rental equipment. I have dealt with many tent companies in the Salem area and All Star by far has the nicest tents! I have rented several other items from them, ie. tables, chairs, buffet equipment.... they always have the quantities I need and are able to adjust to my needs on short notice! If there is ever a problem with anything they are good at working with you to resolve your problems!
During my planning stages I knew that I could always get ahold of them if I had any questions, and they were quick to respond! I highly reccomend this company to anyone that has rental needs. They have an extensive rental list and are priced better than other Salem area businesses!
Worst Wedding Experience – All Star Tents is not a professional company to use. On the day of our wedding, they called to say that they did not have all of the lights that we had reserved for our tent, despite a detailed contract with them and confirming our contract the previous week. When contacted, they said, "It's not my fault," which leaves one to wonder what is the point of having a signed contract with a company that cannot maintain/guarantee their rentals? Once we arrived at our ceremony location, the tent that they had said could hold 200 people underneath most certainly could not. Additionally, the dance floor they suggested was also too small for our needs. The strands of lights they we did receive were not in good working order. Two lights were burned out, and the only reason we knew beforehand was because we insisted they show us that they were in good working condition. Fortunately we asked for them to show us they worked because according to All Star, they did not need to provide the extension cords necessary for the lights to work, which they never once mentioned to us. Without this insistence, our reception would've ended up in the dark with strands of lights that we weren't prepared to provide extension cords so that they would actually work. All Star did refund our money for the strands of light they were unable to provide, but they were unable to show any customer concern, quality of product, legal ability to meet a contract, and to meet our needs. This is the most unprofessional company I have ever dealt with. I would encourage anyone to seek out a more professional rental company.
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