100 Whitehaven Road, Grand Island, NY | Directions 1407243.022226 -78.898496
The Grand Island Holiday Inn was in a great location, about 5 minutes off the main highway. Those 5 minutes made all the difference in feeling like I'd taken a nice trip to the countryside. I'm from NY, so I don't always want a big city/downtown area feel to my hotels. With its location on the Niagara River, being across from a golf course, and rural feel, it was great to be at that Holiday Inn. Although the hotel allows pets, the carpets were clean. I probably saw one small stain on a section of carpet during my entire stay. There was zero pet odor. I have three dogs, so I know what pet odor smells like. Also, there wasn't any smell of smoke in the rooms or the corridors of the hotel. The hotel balcony was nice. You just have to roll your room chair out to sit down. The outdoor pool was closed and drained. The indoor pool was great and was full of locals in the morning doing water aerobics. There's an arcade room, which leads out to the gazebo. It was beautiful. The Grand Lady yacht is docked outside. Jet skiers and power boaters cruise around past the hotel. It's very scenic. The staff were great. They smiled and it felt sincere. They gave great recommendations on food and good directions to various venues. My sister is hard to please, but she congratulated me on picking a great location. I'd definitely stay there again!
Wow! What a great experience I had at your hotel this week! My conference was for over 100 people, with multiple rooms in use, and a luncheon. We had the best service I could have asked for. The breakfast coffee was hot, pastries were fresh and juice was delicious. The facility was clean and your staff was so attentive. Thank you for a wonderful lunch, you chef is outstanding! Keep up the good work and I will be back again for sure.
Everything was pretty good. We didn't spend much time at the hotel, but when we were there it was cool, comfortable, and suitable for our requirements. Drawbacks: one lady at the front desk wasn't as nice as the other, and i really wanted to ask her to help us instead (being polite, i did not). Ice was not available on our floor and we were sent by staff to 4 different locations before we finally found a working machine. We asked for 2 additional pillows & did not get them until the next day when we asked again. Positives: fabulous view from the balcony! We could even see the fireworks at the Falls from our room. Easy to get to, convenient parking, very friendly hostess at the restaurant.
Quite place and the view is very beautiful. I went in March, so not much people. 15 minutes drive to the Fall. Great value for family or friends to go together. Internet is fast and parking is convenient,
I picked this hotel due to its proximity to my business meeting. The hotel is older, but was very clean. The staff was very friendly and helpful and the on-site restaurant was great. I would stay here again whether it was business or pleasure.
The staff was very polite and nice all the time. The room was very clean and an awesome view of the Niagara River.
I visited the falls and then took a day trip to Canada. Stayed four days and didn't want to come home but as we all know "Back to life Back to reality.
We enjoyed the hotel, everyone there is very friendly and helpful. It's little far from Niagara Falls, but its really worth staying out here.
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