Upstate Auto Ctr

(607) 756-4450

3990 West Rd
Cortland, NY 13045 42.6005 -76.2028

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Last updated 9.11.08

5 Star Rating: Highly Recommended

10/13/09

Goes above and beyond

by RMack at Citysearch

I have bought a few cars from Mike and Mark. Never an issue if a mechanical problem came up. He even covered a repair after the warranty had expired on one of them. He has always been professional and helpful! Planning on buying another one in the spring.

  • Pros: quality cars and trucks.
  • Cons:  Wish they had a website
5 Star Rating: Highly Recommended

03/03/09

Great cars at a fair price, worth a stop.

by ibuycarsfromupstate at Citysearch

Myself and my family, over the years, have purchased at least 18 (lost count, probably more) cars from the guys at Upstate Auto Center. Problems with a few? sure. Fixed correctly in a timely manner? absolutely. Prices in line with other dealerships for comparable models? Yes. Overall buying experience has always been great. I've 'ordered' cars/ trucks, Mike has gone to the sales to find what I'm looking for, brought back a couple that weren't 'the one', "no problem, I'll look again at the next sale"- has always found what we wanted, usually even the right color and miles. Doesnt have many cars on the lot? Who cares, fill out a credit app.- once approved, Mike will find what you're looking for. Simple. Biggest/ baddest dealership in the world? Who wants those headaches. Mike and crew know their customers, they know the repair shops, they know where to find quality cars.

After 25 years in business, I'm sure Mike has met his share of bad apples, any business owner has, I'm a small business owner and take offense to some of the other posts, and honestly, wish the best for mr. 'put up signs all over town', sounds illegal to me- Defamation of character, not to mention destruction of personal property (You DO know that those poles are someone elses' property, correct?, better hope a utility co. worker doesnt get injured climbing the 'greased pole') Some people should THINK a bit before they post and take credit for ILLEGAL activities on a world-wide site.

Not to take away from the intentions of this post, I just wanted to say myself and my family have been very happy buying cars from Mike and crew for the past 13 years, we have purchased at least 1-2 vehicles/ year, and will gladly go back there for our next purchases.

Thanks Upstate Auto Center, see you soon.

Matt.

  • Pros: small, hometown dealership, good selection, fair prices.
5 Star Rating: Highly Recommended

01/02/09

Upstate Auto - honest, helpful, highest integrity

by DianeWA at Citysearch

My husband and I have purchased all our vehicles here for the last 15 years. We have NEVER had any major problems with any of these vehicles. Mike Edwards has immediately taken care of any minor problem and has even made a special trip to pick me up and take me to work when the car I had purchased stalled out and wouldn't start (no fault of Mike's, bad gas). The service is exceptional. When I had to buy a replacement for my grand am which was totaled last winter, Mike handled all the paper work, I simply told him which one I wanted, and was able to pick it up that afternoon. My daughter purchased a car from Upstate just before she left for graduate school in Tennessee. When she had a problem with the oxygen sensor over a year later, Mike called the garage where she had taken the car and paid for the repairs with his personal credit card. As long as Mike is in business, I will buy all my cars from Upstate Auto.

1 Star Rating: Poor

12/14/07

UPSTATE AUTO---- ANOTHER ONE TO STAY AWAY FROM

by fac at Citysearch

Well a friend told me of this place, sorry i went there, uninformed, unprfessional goons... and like a previous poster found what LIARS they are.. did a check on them using CARFAX.. the vehicle was not where they stated it was from, and HAD been in an accident and when confronted had excuses and more lies....

BEST ADVICE......GO DOWN THE ROAD AND KEEP SHOPPING

  • Pros: ON THE MAIN ROAD (is that a pro??)
  • Cons: as another put it..... LIARS ..LIARS >>>CROOKS...
5 Star Rating: Highly Recommended

04/22/07

Forget the others

by eliz21 at Citysearch

I have known the men at this dealership for many years. In response to the moron who claims the check engine lightt was painted over-that is not possible! My father happens to be the one who inspects these vehicles and they will not pass inspection if the computer reads that the check engine light is on or has been recently. Apparently this guy has no knowledge of the automotive world or else he would realize that in all vehicles 1996 and newer require that they be hooked up to a computer that has a direct link with the state, and if the light was on, the state would refuse to issue it a passing sticker. Beware of angry people who are ignorant, not of Upstate Auto Center

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