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Sugarplum

181 7th St, Garden City, NY | Map it  

11530 40.658201 -73.664700

(516) 887-4334 | View Website

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Neighborhoods:
Locust Valley, Long Island
Categories:
Clothing, Bridal Shops, Formal Wear

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Payment Methods:
MasterCard, Visa

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Reviews for Sugarplum

BethRenee

Member since Apr, 2012 View Profile
1Review
0Photos
Joined 1 month ago
5.0
April 02, 2012

THE BEST DRESS SHOP ON LONG ISLAND!. Well I read the last few reviews and I have to say that there must be something wrong with the people who wrote the reviews to have had such negative experiences at Sugarplum. From beginning to end I was treated with respect and I was able to view and try on in my size, an unbelievable selection. The dresses are not inexspensive, but not starting at $1500.00 either! The staff was extremely knowlegable and helpful. The dresses were definitely more youthful than anything I have seen at all the other shops.

The alterations were fabulous (I neede a lot of work) and they even made sleeves for my strapless dress!

I received so many compliments and again, from beginning to end SUGARPLUM was a better experince than I had even hoped for!! Definitely check them out!

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Gail Irene

Member since Feb, 2012 View Profile
1Review
0Photos
Joined 3 months ago
1.0
February 23, 2012

SUGAR PLAUM REVIEW. THE WORST EXPERIENCE WE EVER HAD!!!!!!!! The only thing they offer is horrible customer service. The sales people not only rude but acted as if they were doing us a favor...The dresses are second rate at best. They put thre own labels on them to try and corner the market lol.. Nice try.. Beware of the seamstress!!! We were told by our sales person" BUYER BEWARE" after the non English speaking seamstress tried to charge us an ubsurb amount of money for alterations..MY ADVICE IS DO NOT BUY A DRESS AT SUGAR PLUM!! IN SUCH A BAD ECONOMY ITS IS THE TIME TO WORK HARDER AND FOCUS ON CUSTOMER SERVICE!! BUYER BEWARE OF SUGAR PLUM IN GARDEN CITY IT IS THE WORST!!

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doniaka

Member since Feb, 2012 View Profile
1Review
0Photos
Joined 3 months ago
1.0
February 14, 2012

horrible!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!. WORST CUSTOMER SERVICE EVER!!!!! hello I am just writing to thank you SUGAR PLUM because I was about to purchase the dress on your website and called the store for help. I was told they could not give me out the size of the dress that i have tried on the other day in the store and I need to use a size chart. LOL well I'd like to say thank you because I just found the dress on a different website cheaper and I would much rather get it there than off of your website and/or store. I wondering how many people you make to do the same thing!

WORST CUSTOMER SERVICE EVER!!!!!!

since I'm gonna USE the SIZE CHART I'll do it somewhere else! Will NEVER go to this store again!!! EVER! For EVERYONE go to

www.missesdress...

www.macktakmart

and i guarantee you will find the dress you saw at sugar plum much cheaper!!!! even without the style number and designer you will be able to find it

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vkauai

Member since Sep, 2008 View Profile
1Review
0Photos
Joined 4 years ago
2.0
January 08, 2011

ALTER WITH CAUTION. I have been shopping here since 2002. Great selection of dresses. Great service with choosing a dress and choosing jewelry. HOWEVER, disastrous experience with alterations. This created un-needed angst during the week of my child's wedding. The alteration service was poorly scheduled, rudely executed and the alterations were sub par. I had to go elsewhere for the proper attention and fitting of my dress.

THE SHOP IS GREAT. THE ALTERATIONS SHOULD BE DONE ELSEWHERE.

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