Renaissance Salon & Day Spa

Recommends

RGM111

Joined 2 years ago

Can't wait to go back. I've going to Renaissance Salon & Day Spa for the past four years. I recommend this Salon highly. My stylist, Ronnie is the BEST. He knows exactly what do each and every time I go. And I look forward to going each time.

Doesn't Recommend

lidia1234

Joined 2 years ago

impossible to get staff to return messages. Tried to call to schedule appointments to 2 hair stylists, left messages but never received a callback. I am a new client. Maybe, established clients get better customer service but how do you get clients anyway if you never call them back?!

Recommends

Daisy2008

Joined 5 years ago

Best Salon in the Valley. I went to Renaissance desperately seeking a stylist that would be perfect for me. I was thru trying to save money by going to a lower end salon. In the end I would pay more in corrections and not to mention time lost looking a mess. I have been going to Renaissance for years now and have stayed with the same stylist. Over the years she has done everything I have asked to the T. Unless I asked for something outrageous and she knew it wouldn?t work for me. To me, that?s what a hair stylist should do.

I look forward to the day I get my hair done. When that day comes, I know that for at least two hours I am receiving the treatment and attention that I deserve. My hair and skin care needs are met. I get to have great conversation. I am always offered water or ice tea, lemonade, or coffee. The best part is that in the end, I know that I look and feel wonderful. My experiences at Renaissance are always great and I recommend them to everyone. In fact, I have close friends that now go to Renaissance and they too love their visits. Thank you Renaissance. For being there for those of us who want more than just a Super-crappy haircut. This town is lucky to have such a beautiful establishment.

Doesn't Recommend

susanne226

Joined 5 years ago

worst perm ever. I recently moved to the area and decided to make an appointmet at the Renaissance Salon because it seemed one of the few high quality choices in this part of the valley. I have tavelled widely and been to excellent salons all over the US and Europe. This is not one of them. Believing that this was a high quality salon, as its webpage suggests, I trusted the referral to one of the hairdressers for my perm. The receptionists do not have a central appointment schedule and customers depend on indivual stylists to return calls. When consulting with mine, I was suprised that she refused to hear any requests concerning the quality of the products used, nor did she listen to my experiences with past perms. She rushed the curling using a minimum amount of curlers, that were so old that they broke. Instead of letting the perm sit for at least 25 minutes, she tested if the hair was done every five minutes. She obviously did not schedule enough time to do a good job and did not have the professional decency to reschedule. By the time my politeness gave way to real suspicion it was way too late. I ended up with no curls and damaged hair without any type of shape or form. This is truly the first time that I am literally ashamed of my hair. It will take months and a lot of money spent on truly good stylists to grow out the wavy mess on my head. In general, I am not impressed with the place as it was not very clean and I did not get the feeling of being pampered in a way that makes getting your hair done a relaxing and joyful experience. There does not seem to be any quality control or general management checking on stylists performance. I would therefore caution anybody who is looking for a good salon experience to make an appointment at the Reanissance Salon.

Recommends

jana0912

Joined 8 years ago

Beautiful Salon. My time @ renaissance is always so wonderful. It is the best place in Visalia.