I found that the front staff and lost and found are vary freindly. But the help they have in the back is horrible. I left an I-pod retailing over 400 dollars in thte glove box and called to say it was there. They proceeded to tell me that they would stop the car to search when it came back. After two days the car comes back and they rent it out again. Funny thing is I saw an i pod on craigslist and I asked where he bought it and he took it off right after. Basicly if you want your stuff stolen from the spinless people that work in the back that search your car be my geust. I will never rent from here again!!!!!!!!!!! Carma is a B****!