La Quinta Inn & Suites Gallup

Doesn't Recommend

jzampetti74

Joined 2 years ago

Horrible Customer Service and Dingy Hotel. The staff was rude. We arrived at 12pm and told the girl at the front desk that we were here to check in. She said, "no you're not. Everyone is checking out late today so you can come back at 3:30." The entire hotel had a very musty smell and it felt dingy. I would not recommend coming here ever. Anytime I had a question for the front desk they were extremely rude and I even overheard a guest asking a simple question and getting the same horrible attitude by the staff.

Contributor

Joined 10 years ago

Distinctive whitewashed and tile-roofed chain offers convenience and consistency.. In Short
Since opening its first location next to the San Antonio World's Fair in 1968, this hotel has become synonymous with consistency and reasonable rates. Room conveniences include data port phones with voice mail, free high-speed Internet, work spaces, coffeemakers, irons, hair dryers and premium TV channels. Budget-conscious travelers will appreciate free continental breakfast and free stays for kids under 18. Two-room suites include separate sitting and sleeping areas and a recliner or pull-out sofa.