Peppermill Resort Hotel Casino
Reno, NV 89502
Phone: (800) 360-5471
- Cross Street:
- Carano Lane
Message from Peppermill Resort Hotel Casino
Experience our $400 million expansion for yourself
- 10 Award-Winning Restaurants
- 17 Themed Bars & Lounges
- 1,635 Luxurious Rooms & Suites
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Editorial Review for Peppermill Resort Hotel Casino – by Stephanie Gabriel
The Accommodations
Peppermill offers an appealing combo of deluxe rooms and huge gaming areas. Different themes run throughout the property, from drinking under the Forest Pub's fantasy tree to observing water wildlife in the Fish Bar's aquarium. The hotel rooms are large and lush, with nice extras like steam showers and security safes for the nightly winnings. All guests are encouraged to enjoy the most unique feature in the hotel: a large, faux Sierra mountain waterfall that pours into the heated pool 24 hours a day.
The Gaming
With over 2100 slot machines, Peppermill has a reputation for having the best variety of slots in Nevada. The main floor offers an enormous number of gaming tables, as well as a large poker area and a race & sports book area. Games and races sprint by on 74 flashing television monitors while gamblers cheer on their favorites.
Editorial content is independent of paid advertisers. Any expenses are paid for by Citysearch.
Insider Tips
Know Before You GoThere are eight distinct restaurants at the Peppermill ranging from the casual Island Buffet to the sleek White Orchid.
User Reviews for Peppermill Resort Hotel Casino
01/13/2008 Posted by agciocca
I rarely write reviews for hotels, casinos, restaurants, etc. but after seeing some of the negative reviews for the Peppermill I felt the need to defend. I lived in Reno for 4 years and still travel their from the Bay Area for work and pleasure and must say that the Peppermill has consistantly been a great resort with very good payouts - I understand why some people may be bitter at losing (but that's why they call it gambling people) - but to imply you understand how the payout systems work is basically speaking without knowledge (I was contracted with the gaming control board in Nevada for years and can tell you it is an extremely complex process). I was there last weekend and have only had my expectations raised and can say that the Peppermill is the closest thing to Vegas in Reno and will even go far as to say in certain areas it exceeds Vegas. A recent remodel (which has included a great expansion in the casino floor, fabulous new rooms, a great new restaurant and beautiful new bars) has been accompanied by a noticeable increase and emphasis on service - everybody was absolutely helpful and pleasant and clearly went out of their way to meet customer needs. Having worked in the resort industry and gaming for years I can say this resort is fantastic (remember, you are in Reno so if you are expecting the St. Regis NY you will be let down) and that is after losing money just a few days ago - it is to be expected - but when you get the kind of comfort, quality, service and overall good experience the Peppermill provided me, it makes loosing a lot easier - I am sure I will be back in the next month or so.
Pros: Service, food, rooms, and bars are all great
Cons: a little far from downtown (if you consider that a con)
11/28/2007 Posted by len55
They use pretzel (twisted) logic and basically lie about their 99% payback on slots. Their slots have to double the average play (dollars in) of indian casinos before they pay anything (knowledge through experience of 10-15 years). A typical example is that $1,000.00 in a machine "may" get $200.00 of hits for more play. If you win anything, cash out fast. Their 99% payback is from Sunday drawings, which is like being struck by lightening of winning. You can't even get a free cup of coffee or water after dropping $1,000.00 or more. You have to have $20.00 in a machine for a $2.00 cup of coffee. Their waitresses are rude and don't provide decent service, cold coffee by the time they back to you. The great rooms don't make up for the bad service and how cheap this place really is in the casino.
Pros: rooms and food
Cons: slots and service
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