Buena Animal Hospital

09/13/11

Always professional and compassionate

by Jennifer Rosen

I have taken my 3 cats to Buena Animal Hospital for a few years now for various issues. I have seen all three doctors and have been impressed with the knowledge and professionalism from all of them. I have been to a number of other vets in Ventura and I have inevitably been disappointed due to either lack of compassion or their inablilty and/or motivation to problem solve.

The vets at BAH have always spent quality time with me and shown and interest in my pet and their issues. The staff ALWAYS calls to check up on the results of our visit and to follow up if needed.

These vets are well versed in the latest research and are ALWAYS interested in alternative approaches if possible.

I am so glad to have found them and no longer have anxiety about taking my cats to the vet!!

05/22/11

They are doctors not gods

by lORI

I am here reading some reviews that have been given. I have taking all my pets there. I have 3 dogs and 1 cat. I have taking my pets to be seen by Dr. Nicci who saw my dog Droopy. I took him to Dr. Nicci cause i notice he had red spots on him after getting a hair cut. He is a cocker spaneil and when i brought him in noticing when he went to the bath room he had blood in his stool. They had ran a boold test on him and to know his blood was thin. Any cut could have my dog bleed out. Dr. Nicci and Dr. Jan have keep him under good watch , I know i had no worries. My dog after meds they have gave me my dog droopy was back to him self in no time. I am proude to have them as my vet and i tell alot of my friends and family about them. More than half of them take there pets there. I know Dr. Jan Dr. Jill Dr. Nicci all have great big herats. they are not about moeny. John and val who are tech are great. I know with them also behind there doctors i have no worries

05/19/10

4-CONTINUATION: INCOMPETENCE KILLED EARLY REGRETED LUCKY!!!!

by Family of Adored Luky

Concluding:

Lucky, rest in peace! - We are both crying every day missing you, and we are asking for your forgiveness about our incapacity to make those incompetent humans giving you a much better health care despite all our truly disparate efforts to help you!

Unfortunate Buena Animal Hospital DID NOT PUT Lucky on oxygen (despite they have two green tubes of oxygen right in the operating room); but they left him in a back cage where his was checked eventually form time to time, so he died alone and unsupervised while he supposed to receive oxygen from the very morning when was brought to the hospital.

We loved him so much and he died alone in a back cage of the back yard of the hospital – they where caring more for the regular visits than for the ones in emergency life threatening situations – so sad!

More: no resuscitation was performed or even tried when the cardio-respiratory stopped was finally first observed by a technician (who supposed to be in charge of Lucky) due to explained fact that Buena Animal hospital DOESN NOT HAVE A DEFIBRILATOR for when it is critically needed! - What a shame!

But they did not sent him neither to other emergency services in the neighborhood who have a defibrillator & oxygen available since the life threatening situation was so obvious for the last 4.5 hours of his life at Buena Animal Hospital!

Ultimately, if Lucky would have been made able to pass the maximum chemo (who topped Monday) through oxygen administration, defibrillator availability & pet CPR application by specialized personnel at Buena Animal Hospital (due to initially excessive radiation poisoning by VMSG Ventura, CA Oncology!), he would have lived today and several few months from now on after his premature death by medical incompetence of carelessness & straight indifference well paid by us for their professional (less) services!

Future:

We are dog lovers, so at some point in time sooner or later we will have to go again through the pet ownership experiences once more.

In this idea, in the hope that Buena’s owner and personnel learn something and if we will learned that they bought a Defibrillator and that they learned to apply the protocols for emergency ASAP, than we may consider back dealing with Dr. Quinn & Dr. Jill that we both honestly admired for their displayed dedication!

• Pros: NONE LEFT – LUCKY IS DEAD!
• Cons: PLEASE READ ALL 4 POSTINGS – TOO MANY TO LIST IN ONE POSTING

05/19/10

3-CONTINUATION: INCOMPETENCE KILLED EARLY REGRETED LUCKY!!!!

by Family of Missed Lucky

Buena Hospital Ventura DID NOT fallowed the Emergency Protocols for life threatening situations within the last 4.5 hours of Lucky’s by totally LACK of basic life support assistance in cardiopulmonary arrest & resuscitation as follows:

1) Buena Hospital did not provided when explicitly asked the feeding meaning that they practice after surgeries when dogs/cats cannot eat normally yet (special formulated food applied by syringe). Ultimately they did so 2 days before his death but were already too late to help feeding to flush his heavy radiation poisoned body system anymore …

2) Buena Animal Hospital personnel administered one dose containing two low blood pressure medications (regular otherwise) in the obvious weak conditions of low blood pressure symptoms, leading to life threatening BP Levels!

3) Buena Animal Hospital personnel did not compensate the lack of oxygen to his organs due to low blood pressure by simple administrating oxygen by breath available in two green tubs in the main operating room!

4) Buena Animal Hospital DID NOT put Lucky under the monitoring equipment available, but left Lucky in a cage from the hospital’s back yard where under the duty of a technician checking him eventually when he/she remembers from time to time, so this is how and where Lucky DIED ABSOLUTELY ALONE, not being on oxygen, not being electronically monitored, and then neither tried basic resuscitation at list!

5) Buena Animal Hospital personnel DID NOT tried to resuscitate Lucky due to invoked “statistics” along with the lack of a DEFIBRILATOR for when it is critically needed!

We profoundly regret we brought Lucky to Buena Hospital instead of an emergency having the necessary equipment & trained personnel to respect the emergency protocols versus the regular visits as a primary source of money for them! – This is all they care about: our/your money, and not much else despite all appearances!

Buena Animal Hospital will fiercely charge four times (4x) the price you could find online for some medication.

Dr. Nicci brought personally Lucky outside Buena in a box with her own arms with eyes in tears (sincerely of guiltiness we hope) – We thanks Dr. Nicci for that gesture, and we truly hope that she & Buena hospital learned something usefully from now on to serve well other family friends that may be loved the same we have deeply and truthfully we loved our Lucky!

• Pros: NONE LEFT – LUCKY IS DEAD!
• Cons: PLEASE READ ALL 4 POSTINGS – TOO MANY TO LIST IN ONE POSTING

05/19/10

2-CONTINUATION: INCOMPETENCE KILLED EARLY REGRETED LUCKY!!!!

by Family of Lucky

So we brought him to his regular Buena Animal hospital where Dr. Nicci Quinn knew him from before and we trusted her for her best, so Lucky was putted under intravenous electrolytes transfusions to flash the system each separate day from Thursday, Friday, and Saturday.

While his stamina due to repeated electrolytes transfusions (but no nutrients like amino acids was given) was initially increased making him able to walk again Thursday night, Friday & Saturday the condition worsened as the chemotherapy drug was approaching the maximum release power into his body the upcoming Monday (half from the 21 days chemo cycle).

Sunday the Buena hospital was closed, no one else called and Lucky was not able to stand refusing to eat or drink and during the night Sunday to Monday he was short breathing very powerful continuously (indicating v. low blood pressure which medical personnel next morning should have been recognized and act promptly on it –but they did not!).

First thing Monday morning my wife brought Lucky back to Buena Animal hospital where despite his very obvious weakness and short of breath, they administer the same regular lowering blood pressure medications (that he was under for few months due to high blood pressure), but this time due to increased chemo his blood pressure was already very, very low!

Ultimately someone checked his blood pressure discovering the life threatening very low BP of around 30-40 so they added some increased BP medication & antibiotic, which eventually increase his BP shown on the second & third BP measurements.

Being in the hospital with very low BP Lucky should have been administered Oxygen immediately to compensate the lack of oxygen to organs due to low BP!

Lessons to be learned by VMSG & Buena due their medical mistakes in chronological & importance order:

A. Main cause of death of Lucky: Radiation poisoning with continuously increased doses of chemo “Lomustine” under Oncologist prescription from VMSG Ventura, CA

B. Buena Hospital Ventura DID NOT fallowed the Emergency Protocols for life threatening situations within the last 4.5 hours of Lucky’s by totally LACK of basic life support assistance in cardiopulmonary arrest & resuscitation as follows in the next posting:

TO BE CONTINUED DUE TO LACK OF SPACE

• Pros: NONE LEFT – LUCKY IS DEAD!
• Cons: PLEASE READ ALL 4 POSTINGS – TOO MANY TO LIST IN ONE POSTING