12 Via de Luna Drive, Pensacola Beach, FL | Directions 3256130.33379 -87.137039
Neighborhoods: Pensacola Beach
No Privacy, No Security – User Rating: 1 out of 5 stars
by MP48312 07/28/2010
My family and I booked a suite at this property. The first night of our stay we got a call from the front desk asking to search the room for an item left by the previous guest. We agreed.
The next day I was napping in one of the three bedrooms of the suite, while my family was down at the pool. I woke to two men, from the staff, in our room, unannounced, searching our room for the missing item.
If they were an honorable firm, they would have obtained our permission to search the room before they entered to conduct their second search for the missing item.
I feel like I can't even leave the room. To do so would risk them searching our room and possibly our possessions.
When I talked to the General Manager and Customer Service at Hilton Worldwide, I got told that housekeeping and engineering staff can enter our room to conduct their duties.
Inexcusable! My family and I feel invaded.
We do not know what, if any of our possessions they went through.
If you are ok with hotel staff searching your room, without your knowledge, this is the place to be. But if privacy and security is important to you, think again.
Mid-priced hotel caters to business travelers who enjoy a slew of free amenities and popular conveniences. – In Short
Part of the Hilton family of hotels, this property boasts numerous work-friendly accommodations. Each room features an oversized work desk, two phones with dual phone lines and free high-speed Internet access with complimentary secure remote printing. Rooms also include a microwave, refrigerator and coffeemaker. Additionally, a free 24-hour business center is available for faxing and copying. Those seeking relaxation can visit the 24-hour Pavilion Pantry convenience mart that sells snacks and sundries, the swimming pool, whirlpool and fitness center.
Upscale hotel chain pampers business and leisure travelers with plentiful amenities and many of the comforts of home. – In Short
The first Hilton opened its doors back in 1919 in Cisco, Texas. Known for its commitment to hospitality, the popular luxury hotel has expanded to more than 500 locations worldwide. Standard room amenities include high-speed Internet access, work desks, coffeemaker, iron and ironing board, and more. Guests who want to stick to their exercise regime can enjoy a fitness room, pool and even a personal trainer.
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