Bedford Village Inn

02/06/08

Poor customer service.

by prettyhip

We have visted the main restaurant at the BVI on six or seven occassions. Most of the time service has been adequate. The last two occassions service was terrible. There was a long wait for food. Server made excuses saying "we're short a chef today".

On our last visit after waiting for a lengthy period we finally opened our own champagne.

Drinks took forever to arrive.

A server, obvioulsy not well trained, sent a pile of plates crashing to the floor during our romantic Christmas dinner.

Waiter knew nothing about the wine list. The only thing that arrived quickly was the bill!

For a bill of $300, Hardly what one would expect.

• Pros: ambience
• Cons: service

06/28/06

Out of this World!!

by bluehorseshoe

My Husband and I dined here last night and all I can say is WOW! What a gem! the grounds are absolutely breathtaking. Coming from Boston like us it was well worth the trip. The food was amazing the service was great. Again all I can say is wow! we will be back soon!

-Barbara & Tim

• Pros: Food, Romantic Atmosphere

06/27/06

A Luxurious Treat

by thewebs

This is a restaurant to go to when you want gourmet food and luxurious atmosphere and service! We are never rushed and our tastebuds are always rewarded. Their clam chowder is better than anyone elses! My husband and I have gone to several special dinners/events here and always have a great time. BVI is luxurious but not stuffy -- the waitstaff is very friendly and accommodating.

• Pros: Luxurious, Makes you feel pampered
• Cons: Not good for young children