84 Bureau Dr, Gaithersburg, MD | Directions 2087839.144064 -77.216718
Mon - Thurs: 9:00 am - 9:00 pm Fri: 9:00 am - 7:30 pm Sat: 9:00 am - 6:00 pm Sun: 12:00 pm - 5:00 pm
Everything was great! They were able to successfully find the car of my dreams at a reasonable price with all the features I wanted in a car.
I love my new Jeep Gran Cherokee SRT and could not think of another dealership other than Criswelll for any future purchases!
Mike and the team were extremely helpful and provided great objective on the right Jeep Wrangler for me. The team rapidly negotiated a win-win price point. Further, everyone went out of their way to accommodate my schedule, staying late past closing to help finish the deal and get oriented. I never felt hurried or pressured. Great experience overall - I'll be sending folks their way.
Leon was very friendly and helpful. He took a lot of time answering out question and was very helpful with the test drive and application process. He enjoys his interactions with his clients and is advocate of them, working between the purchaser and the dealership, finding the right vehicle for the client while staying withing boundaries as set by price.
David Merritt, the Sales Consultant, carefully listened to our preferences and requirements relative to a new car and offered suggestions on vehicles that might meet our needs. After we had narrowed down our selection, and despite my skepticism about a car purchase being within the realm of possibility at this point in time, David and Ale Toueg, the Sales Manager, went above and beyond to come up with a deal that we simply could not pass up.
Mike was very friendly and down to earth and helped with our trade-in and finding the exact Car we wanted and for a great price. Jeff in the finance dept. was also very friendly and helped us get the rate/payment/warranty right where we needed. Overall pleasant experience and I def. recommend this dealership.
I would highly recommend this location to friends and family.
I now own two Grand Cherokees!
Once I decided to get the car he helped my father and I navigate the inside of the car and showed me new things about the car I would have not noticed. Mike was very knowledgeable of the car which helped.
Leon Travis immediately contacted me and provided very thorough and friendly service. He was prompt and was always available at the scheduled times. If I was unable to reach Leon since he was with another customer, the sales Manager Ale immediately handled my question and didn't keep me waiting. I bought a 2013 Grand Cherokee and couldn't have been happier with the experience with Leon and Criswell. I definitely will recommend them to others, and I plan to make future purchases with Criswell.
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