Ball Photo Supply Camera Ctr

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Drema G.

Joined 1 year ago

One of the other posts here from JuneSnow states she 'had to wait 30 minutes to get waited on because she's a woman.' I am most definitely and without even the slightest doubt a woman and I was taken care of promptly when it was my turn after the people who were there first were taken care of.

I had a 46 year old slide that had splotches all over it from just being old and starting to decompose. They quoted me around $44 for complete restoration and a 5x7 photo. I went back to pick it up & when I saw how beautiful the photo was I started to cry. They completely restored my parents one and only wedding day photo from that slide. I was more than pleased and highly recommend them for restoration work and printing quality photos of family heirlooms.

The gentleman behind the counter asked me what they had quoted me for a price - I told them around $44. They charged me $29 which I considered very fair taking into account all of the work involved in the restoration & the quality photo printed out. Charging me less than what they originally quoted tells me something about their integrity.

The quality of the printed photo was a world of difference from the photos I printed out from the 'usual' cheap places you go to print photos from photos or slides.... think smiley face and discount warehouse type stores.

I had an excellent experience with Ball Photo and would highly recommend them.

keith s.

Joined 6 months ago

I've had a couple issues with equipment from Ball Photo. I was sold a camera and was led to believe it had only been used to photograph 59 photos. It had been owned by the clerk who sold it to me. The shutter broke after 5 months and 300+ photo's. They sent it out for repair and felt I needed to split the difference of the repair cost which were $190.

I bought the camera after buying a lighting kit that I took with me to photograph a wedding. When I opened it it was incomplete and I was unable to use it. The wedding shoot was a nightmare because of it. I brought the incomplete lighting kit back and couldn't get a refund but was interested in getting a better camera. I guess I was gullible to trust them and in the end I had a very used camera that I have no idea what will go next on it. Don't buy from them! Not only are you playing Russian Roulette with your purchase but you will be ignored when your trying to support a local business by not purchasing online.

Doesn't Recommend

Jerry O.

Joined 7 months ago

I waited 20 minutes to drop off a single roll of film. There appeared to be three people working, and as far as I could tell one other customer in the store. I wanted to support my local camera store, but I will go back to using online sources for my photography needs :(

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seansgreener

Joined 2 years ago

Local Photo Supply. JuneSnow, Im very sorry you had a less than satisfactory experience at this store. I am an employee here and I can tell you that we try to help people in the order they arrive in our door and give them one on one attention so it does take longer to receive service. As for camera brands, we sell canon,nikon,sony,olympus and pentax. We do tend to sell more canon due to the company working with our local store a little better. We may not be able to answer every question about each brand, but we do try in a professional manner. I hope you will give our store another chance sometime soon, Sean

Doesn't Recommend

JuneSnow

Joined 2 years ago

Worst Photo Supply Store in the Country. I'm convinced that the other person who wrote the [5 star] review on Ball Photo either works for them, owns the place, or is closely related to the owners.

There isn't a single photographer in Asheville who will say something positive about this place. The owner, his son, and their employees, have always been a pain to deal with. It doesn't matter what you want from them, they think they know best [and 9x out of 10 they don't] and will treat you like dirt in the process.

If you are a woman, it could be 20 minutes [or longer] that you'll be waiting for someone to simply say, "How are you?" or "Can I help you with anything?"

Also, if you ask for Nikon, they'll demand you buy Canon.

There's a LOT they don't know about photography or specs, but they believe that they do.

They have huge egos because they are the ONLY camera supply store in Asheville. Do yourself a favor, test out what you want from Ball Photo, then PURCHASE IT ONLINE. They do not deserve the profits. You WILL be ripped off.

Ask ANY photographer in town.