Williams Hardware

02/22/10

great cutomer service

by David Reed at Citysearch

I live in Greensboro NC and just can't find a store like this at home. I own a summer home on the beach and when I'm here I have to go by the hardware store. I've been doing

business with Williams Hardware for 15 years. They have the most product selection and great customer service.

I'm always treated with curtsy.

• Pros: has everything you need
• Cons: I don't have a store like this at home

08/02/07

Keep your comments to yourself!

by cindy_sherman at Citysearch

A particular gentleman who was assigned to the paint department asked me if he could help. I gave him a paint color that I wanted, and he took it to the back workshop to mix it for me. While I was waiting on the paint I walked several laps around the store. On about my second lap, near the door to the back workshop, (I was looking at pet supplies) I overhead the same gentleman telling another employee " did you see that young girl out there? She has picked out the uglyist paint color in the whole damn store. She must be colorblind or something." I couldn't believe what I was hearing! He knew that I was walking around the store, and he wasn't trying to be quiet about it either. Not only did I want to walk out of there and stiff them on the mixed paint, but I was too embarassed to even acknowlege that I heard him say that. It ended up being a very nice color in my home. I just think that man was very two-faced. Typical southern gentleman! Right! I have been a long time customer of Williams Hardware. I live right down the street from it. I am never going back. I would rather drive out of my way to Lowes to get paint. It's funny how one little comment like that can make never want to use that store again. Williams Hardware's customer service is equal to dog poo.

• Pros: none
• Cons: rude people