352 Riverdale Rd, West Springfield, MA | Directions 0108942.115852 -72.624104
You shouldn't have to wait 26 minutes for "Fast Food" – I have just stopped going here - seriously, I give up. They get the orders wrong, they are busy socializing instead of waiting on you, and the piece de la resistance was the day I was trapped in the take-out line (of cars) for 26 minutes! I got stuck between cars after the point where you order, and there was no way out - I could see cars behind me just leaving. When I got up to the window, there was NO apology, no recognition that there'd been an extrordinarily long wait -and when I asked I was blithly told that they were "short staffed" - I asked for a coupon to make up for sitting there so long, and they looked confused, and then I had to wait even longer. Of all the Mickey D's I've EVER been to, all over the country, this was, by far, the worst.
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