7 Springs Inn & Suites

Do NOT stay here. General Manager and MGMT are terrible.. Comparing the prices of this hotel to others in the area. It was comparable. However, the A/C leaves little to be desired. When complaining about the temperature of the room to the Hotel Manager after talking to the pleasant front desk staff, it was apparent that the Manager was only concerned about the revenue the hotel was making. The Manager was very unfriendly and it appeared that I was interrupting their day.

I have stayed at this hotel over 10 times. The quality of service by management has drastically decreased over the past two years. It seems they have unqualified staff in mangement positions to save money.

The owner(s) need to take this heart and increase quality service through management as it starts at the top and goes down through the staff.

Bring back the old managers you had two+ years ago. They understood customer service and it was shown through the staff and quality of the property. Plus, they knew how to handle complaints versus the incapable mangers you have now.

If you do not bring them back, I would highly suggest that no one stays at this property until the owner(s) hire a new management team that cares.…