06/18/09

Terrible Pool Service

by iluvsun

Our pool went from bad to worse under their care. Their monthly contract includes pool cleaning and PH maintenance, among other things. Our plaster is permanently stained, our heat exchanger cost $400.00 to repair due to PH imbalance, all of the tile had to be scrubbed clean, our deck is permanently marred from an embedded rubber mark almost 40 ft long caused by a dragged tire. Our attempt to discuss the contract violations were met with contempt by their cocky know-it-all delusional service manager who defended his employee even though he never once came and verified his service.

• Cons: They charge for work that they do not perform.