Amoskeag Urgent Dental Care

05/24/12

Great experience!

by Kealohilani

I am in Manchester from Oregon on business. Tonight I experienced a dental emergency and went to a local urgent care not knowing where to turn at 8 p.m. The urgent care receptionist made some calls for me for the specialized dental care they could not provide. I was walking into my hotel lobby when I received a return phone call from Dr. Adam Salem offering to see me immediately. He drove to the hotel and I followed him to his office. He solved my problem and did not charge me at all! He suggested this review which I am very happy to do. There are GOOD people in this world and Dr. Salem is one of them. I am so pleased with my pain relief and now I can enjoy the Memorial Day weekend here in beautiful New England without worrying about my teeth until I return to Oreon in 5 days! Thank you, Dr. Salem. You are the best!

04/11/12

Lacking professionalism

by MrMBradley

Not very professional. When I asked the assistant a question about the procedure I was going to have she couldn't be bothered to get off her cell phone. Just like how I was greated when I came in, everyone was texting on their cell phones and made me wait. I didn't feel very welcome and felt like I was intruding on their routine. Normally I would have walked out but I was in pain, after I saw the doctor and was leaving I noticed the same girls still on their phones. If you go there get ready to sit down, pay the bill, get out. No one is in charge. Is there any personal care anymore?

11/30/11

Get out your wallet and keep it out!

by toothurty

I went to this dental practive with a tooth ache, left with a root canal and a wallet about $900 lighter...for a front tooth.

The average for a front tooth root canal from my searches online is well under this amount!

You are given no pricing over the phone, lured in by a quick response to be seen. In the end, after $900 spent, my tooth still hurts and I don't want to go back.

I have never seen a dentist office that comes in and grabs your credit card for payment while your in the chair. I like getting paid too but this was just too much.

The dental hygenist was complaining about strept throat and a feeling of glass in her throat ,"for the last two weeks". Was the facility nice, yes. Was the staff cordial, yes. Was my dentist decent, yes. I should have known about the pricing when I arrived and the office had nobody in the waiting room!

08/20/11

Tooth extraction

by mike4c

To Dr Yadani and Staff,

Thank You for seeing me so quickly. Had it not been for you I would have gone to the ER and paid a rediculous amount of money to relieve me of the pain I was in. You made me feel comfortable and I couldn't imagine a tooth extraction going any smoother from the greeting by the receptionist, xray and application of local I was very comfortable. I did not feel rushed and was grateful that you explained everything that was going to happen. I have followed the postop instructions and have only minor discomfort. You and your staff are very courteous and professional and I feel fortunate that I discovered your business!

Sincerely,

Mike Corcoran

04/24/11

Response from the owner Dear Grey

by asalemdmd

Dear MJF2. thank you for bringing your complaint to my attention. It is by acting on constructive criticism that a small business can improve and truly aim to excel in customer satisfaction. As of monday I will post a message at the front desk for all patients being welcomed that if their encounter is not absolutely first rate to please request Dr Salem so he may correct the situation. I would be happy to hear from you and help make amends . Please call me directly at 603-627-5738. sincerely , Dr Salem

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