Amoskeag Urgent Dental Care

11/30/11

Get out your wallet and keep it out!

by toothurty at Citysearch

I went to this dental practive with a tooth ache, left with a root canal and a wallet about $900 lighter...for a front tooth.

The average for a front tooth root canal from my searches online is well under this amount!

You are given no pricing over the phone, lured in by a quick response to be seen. In the end, after $900 spent, my tooth still hurts and I don't want to go back.

I have never seen a dentist office that comes in and grabs your credit card for payment while your in the chair. I like getting paid too but this was just too much.

The dental hygenist was complaining about strept throat and a feeling of glass in her throat ,"for the last two weeks". Was the facility nice, yes. Was the staff cordial, yes. Was my dentist decent, yes. I should have known about the pricing when I arrived and the office had nobody in the waiting room!

08/20/11

Tooth extraction

by mike4c at Citysearch

To Dr Yadani and Staff,

Thank You for seeing me so quickly. Had it not been for you I would have gone to the ER and paid a rediculous amount of money to relieve me of the pain I was in. You made me feel comfortable and I couldn't imagine a tooth extraction going any smoother from the greeting by the receptionist, xray and application of local I was very comfortable. I did not feel rushed and was grateful that you explained everything that was going to happen. I have followed the postop instructions and have only minor discomfort. You and your staff are very courteous and professional and I feel fortunate that I discovered your business!

Sincerely,

Mike Corcoran

04/24/11

Response from the owner Dear Grey

by asalemdmd at Citysearch

Dear MJF2. thank you for bringing your complaint to my attention. It is by acting on constructive criticism that a small business can improve and truly aim to excel in customer satisfaction. As of monday I will post a message at the front desk for all patients being welcomed that if their encounter is not absolutely first rate to please request Dr Salem so he may correct the situation. I would be happy to hear from you and help make amends . Please call me directly at 603-627-5738. sincerely , Dr Salem

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04/22/11

Treated Me Like a Jerk

by MJF2 at Citysearch

I experienced excruciating dental pain yesterday and went to Amoskeag Urgent Dental Care for for help. In short, I was treated like a jerk. After explaining that I was in pain and needed help, I received little more than a blank stare from their brunette receptionist. She did not acknowledge my pain and asked if I had an appointment. When I explained I had neither an appointment nor insurance, the message quickly became clear- cash paying customers, even those excruciating pain, are an unwelcome nuisance. My painful condition was ignored and I was offered no help and no services whatsoever. I was left to walk out of their office without even the pretense that they tried to help me.

09/19/10

Quick, affordable and effective.

by JayRC at Citysearch

Last Tuesday I awoke with severe pain and inflamation on the left side of my mouth. Needing to work all day, I suffered through the next twenty four hours planning to find a dentist to address the issue the next morning. A coworker suggested Amoskeag Urgent Dental Care to me. I called the next morning and they set up an appointment for me just a few hours later on the same day. When I arrived I was seen immediately, Dr. Foud Yadani and his helpful assistants could tell I had an abscess before even looking in my mouth due to the swelling. In less than 30 minutes I was diagnosed, given a prescription for antibiotics and presented with several options as to how to remedy the situation. Though I didn't have time to have the tooth pulled that day, they were prepared to do so the same day that I had called for the first time. I was amazed, and even more delighted at how affordable my appointment had been without dental insurance. I highly recommend Dr. Yadani to anyone in need of immediate dental attention, especially if time, comfort and/or money are an issue.