Acton >Beauty > Laser Gentle
436 Great Road, Acton, MA | Directions 0172042.511477 -71.422388
A smile on the faces of each staff member is not only refreshing, but also welcoming! Thanks for making me feel at home, just what I needed to get me through the day!
I came in for help with a hormonal acne breakout that I could not get to resolve. All the staff were caring, comforting, collaborative and thoughtful. They listened carefully to my skin issues and I felt really understood and in capable hands. I received lumilight therapy/facial and I can see improvement. I am really excited to progress with the treatment plan they have for me. In terms of integrity, warmth, and genuine concern from the staff I don't think I can do better...add to that the fact that they offer very current laser and light therapies...this place is a real find.
've been coming here for about a year for hair removal. The staff here is very professional and makes you feel very comfortable. No problem with getting an appointment and I don't think I've ever had to wait. The facility is kept very clean. I highly recommend them.
I am from Concord. I lost 5 inches from my abs with their laser liposuction and they offering free exercise service.
Amazingly high class place in Acton.
Great job they did on my laser hair removal treatments. Their establishment is really clean, and that's what i look for when i come in to place like these. i love the way they treat their customers…
Best Laser Hair Removal Place Ever !!! – I chose Laser Gentle based on excellent word of mouth. Their services proved to be impeccable and their rates were extremely reasonable. I experienced no adverse reactions and the results were excellent. I highly recommend this facility!
Not recommended to non caucasians – I made an appointment some six weeks in advance for a photo facial. During the appointment call I was not asked questions about my skin color or any others. I am a Latina.
Two days ago I arrived promptly at my appointment, was received by a receptionist that never said a word and another woman wearing her white robe(don't recall her introducing herself by name but they seem to be the only two working at 5:30pm on 3/21/11. The white robe woman rolled her eyes when I identified myself and asked me to wait in the separate waiting room.
Soon this woman came to inform me that because I was not white skin she was not going to risk her license by performing this service on me which she repeated three times shortly after during our brief conversation. I asked why I was not asked about my skin color over the phone or during the weeks before my treatment or cancelled my appointment before I made the trip, she responded that she had nothing to do with it. Again I was told it was about her license(seems like the only thing that matters!) and that she was not risking it and that she could do a test and see if she would commit to call me back for a future appointment.
She told me I had choices: do the test or get my refund from Living Social. To my surprise, no other treatment was offered in spite of the fact that I asked twice about my choices.
I noticed a tremendous level of discomfort with my visit which should not happen to any other person of diversity.
This information could have been positioned in other way, maybe technically, but obviously this person's level of diversity awareness needs some work.
I called to speak to the owner or top manager of Laser Gentle over 24 hours ago, was promised a call back, no response. I had hope that I could address this matter with that person and move forward.
Laser Gentle, please understand that the US is a rainbow and your business will come from all the colors of the rainbow, not understanding this will fatal to your business.
Changed my life – Laser Gentle changed my life!! with my friends recommendation I came here I never belive it at the begining but I become a new person my face healed my life changed I just got a new job because of laser gentle !!!! I become so pretty thank youu
Great And The Ambiance Is Awesome – A....mazing! That is all you need to know...I LOVE this place...they seriously changed my life
A Laser Center – Really professional service!!!!! I ve never seen a place like this in Acton so pro!
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