Aamco Transmissions

11/07/09

Who says no-body cares?

by Tim Murphy

I don't normally take the time to make postings like this, but that's only because I don't normally experience the level of service, commitment, or professionalism that I received from Sal at the AAMCO in Upland, CA. We were in the process of moving from Portland, OR. to Sarasota, FL. when the transmission in my truck failed. We began calling transmission shops at about 8:00am on a Sunday morning until we finally got a response from Sal at AAMCO. After a short description of the problems we were having and an explanation of the trip that lay ahead of us, Sal agreed to open the shop and begin working on my vehicle immediately. By Sunday afternoon Sal had diagnosed the problem and offered two repair options for us to choose from. By Monday afternoon we had a completely rebuilt transmission and were back on the road to FL. I believe Sal went above and beyond by opening that shop and working on my vehicle on a Sunday, and for that I am grateful. I highly recommend the Upland AAMCO shop to anyone and everyone; it was hands down the best customer service I have ever experienced.

• Pros: Outstanding Customer Service

11/05/09

Most reliable, fair, and prompt in U.S.A.

by Gary Baker

I have been using this establishment for 15 years, before it became an Aamco. With Mike and Sal running the place all work was explained fully, priced fairly, and delivered promptly. I now live a 100 miles away and schedule my service when I visit friend and family. Their reputation for honesty and integrity has continued will always bring me back.

I just read the angry, ignorant and rude review from someone like we have all met. They look for trouble everywhere they go and blame the world for their unhappiness. Trust me you will enjoy meeting both Sal and Mike and have a very satisfactory experience.

• Pros: Read details below
• Cons: There are no cons with this establishment

10/09/09

Award Winning Customer Service again for 2008-2009

by Mike Stacy

I am the owner of AAMCO Of Upland and want to "Thank-You" for looking at the reviews. We are one of the best rated AAMCO's in the country. We recently received the 100% Customer Satisfaction Award for 2008-2009. Give us a try and see what Customer Service and Satisfaction really is all about. When I see a negative posting I have to wonder where it came from because it doesn't make any sense. I did notice on this very site that other business owners are complaining about "bogus" reviews.

It there is a problem and we are human, we take care of the issue and we take care of it fast! If you ever have an issue at my shop, call me direct at 909-985-7124. I will make it right and that is a promise.

- Mike Stacy

• Pros: Very, Very Customer Focused
• Cons: Would be hard to find