06/29/09
Poor Customer Service - Unable to Contact
by TWhite
The only "contact" you have from the website is email. I've sent 2 to date and still haven't heard from them NOR have I received my order (now 11 days ago). Can't find them listed with the organization that starts with a B, has B in the middle and ends with a B that monitors companies. Finally found them using city guides and am able to get an address. I tried the phone number and the response I get is an obvious digital answering machine stating "due to high call volume, we are unable to answer your call. Please leave your name, order number and request and someone will call you back". This is no way to run a business.
- Pros: variety of selection
- Cons: No customer service phone number / No address on website
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