4809 Pacific Hwy E, Fife, WA | Directions 9842447.243075 -122.362500
Monday - Saturday
10 AM - 6 PM
Noon - 5 PM
Monday - Friday
8 AM - 5 PM
Absolutely love my home. Top notch staff and quality
through and through.
Phenomenal Customer Service – Building a custom home is a very involved process and there are lots of decisions to make and things to be done.
Stanbrooke built us a house in Seattle. We worked for a long time making design choices and reviewing potential plans with them. Their designer was incredible with his ideas of how to meet our requirements.
Throughout the process, TK and Scott kept us well informed about the schedule. We probably drove them a little crazy with all our questions and many changes we wanted, but they did a great job.
But now, we are SO happy!
very bad company to do business with – I had a tree fall on my house, while the repairs were inwork the contractor I hired found the vents that exhaust my 2 bathrooms, the kitchen and the fresh air exhaust fan were screwed into the roof sheeting with no holes to the outside. Stanbrooke built our house 20 months ago, the exhaust from the exhaust fan had caused enough damage that we had to replace several sections of the roof. We are thankful that the tree fell on our house, possible damage that could have been was unbeleivable, the mold and dry rought could have been in there along time before it was discovered. Stanbrooke is solely responsible. Get the word out or email me for more problem I have and had with them. They do not honor their warrenty!!!!
Stanbrooke Custom Homes is one of the largest (2nd largest builder in the Puget Sound areaaccording to the Tacoma Business Examiner July 2009), and most respected (just named Tacoma Builder of the Year) builders in Western Washington.
Mr. Theisen is correct that an error was made on his home. Stanbrooke accepted responsibility and stands behind our warranty. Mr. Theisen fails to mention that the issue he has with Stanbrooke is that he didn't finish paying for the home we built for him.
Great service and great house – Stanbrooke built the house of my dreams for me. Their staff took care of every concern I had and I couldn't be happier. It wasn't easy, but they were there with me at every step in the process
Gotta love 'em – Stanbrooke built a great home for me. In fact they did such a great job, they are now building another one for me. They have lots of options and build first class homes.
DO NOT DO BUSINESS WITH STANBROOKE – Stanbrooke is a horrible company to work with. I signed the contract after various meetings discussing the fact that I did NOT know if the land would pass a perk test. They assured me that all was fine and that no "work" would begin until they had a building permit anyway. I cannot obtain a building permit because the land did not perk, yet they will keep the $5,500 deposit. They did nothing other than discuss the layout of the house...and this cost $5,500???? Their contract states "No 'work' will begin until a building permit has been obtained" too bad they don't want to follow their contract unless it benefits them...DO NOT USE THIS COMPANY...THEY WILL TAKE YOUR MONEY AND RUN.
In response to this posting, this client is correct that "no work" was done on constructing her home, however, she fails to mention that her deposit was to cover the costs of design and engineering work which we completed multiple times at her request. We are very sorry that she is unhappy, however, we believe we more than acted in good faith and went far beyond what our actual obligation should have been.
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