York Electronic Services

mark Y.

Joined 7 months ago

Be aware or this company, it's employees and it's owner. My Sony TV had an issue. Called York Electronic Services to get a quote, they quoted me $140 to inspect it and said that if it's a panel issue Sony will upgrade the TV for around $200. They came out and as expected it was a panel problem. They charged me the $140 and told me to call Sony to start the process. When I called Sony, they told me that the best they can do for me is to give me a refurbished TV for $600 ($400 more than what York Electronic Services told me). I spoke to the owner and he said it's a Sony problem and they have nothing to do with it but neglected the fact that his employee is the one who told me that Sony would charge $200 to upgrade the TV because this is a known issue and they're taking care of their customers. Without that piece of information from the Sony authorizes service shop, I would've never agreed to pay $140 for them to look at my TV. Now, I'm back to square one less the $140 York Electronic Services made out of this whole deal. I'm heading to BestBuy to buy a brand new TV for as much as the reburbished one would've cost plus York Electronic Services charged me.

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PANDABEAR

Joined 4 years ago

GREAT SERVICER. Called them for repairs to my Samsung Plasma. Receptionist was a live person, was knowledgeable and spoke clear plain English (refreshing). Although I couldn't get the time frame I preferred, they showed when they said they would and actually had the part with them to fix it. Tech was smart, polite, and cared about the job. They also guarantee their work. Would use them again.