They upsale customers, trained to get around "objections". "Hmm well the price seems high." is just one of the common objections that Gillece employees are trained to get around. They use a guy by the name of Charlie Greer "Tec Daddy" as their sales guide and watch his sales DVDs so they can better rip off customers. Don't call these people. You will pay thousands of dollars for something you never even needed. If your car needs an oil change, Gillece will tell you that you need a new car. Thats the way they do business.
Pleasant experience with an unpleasant problem!. It's never a good day when you've got water streaming through your kitchen ceiling. Gillece to the rescue. Steve from Gillece was very confident in his diagnosis and repair of the problem, and it turned out he was right. He worked diligently all day to cut the ceiling open, remove the broken pipes and replace them. He thoroughly masked the area off to avoid any more damage. When he was done he actually scrubbed my kitchen floor clean. Pleasant experience overall. Cost was more than I expected but they did have to return to get it inspected the next day, so I am sure that the job was done right.
Call Gillece!!. I was skeptical about calling Gillece with all of the negative reviews that were posted, but I gave them a shot and was pleasantly suprised. Everyone that I dealt with from Gillece was very polite and professional and I never felt pressured to do anything. The serviceman Jim was a true down to earth Pittsburgher that I trust. I will highly recommend this company to anyone and am very happy with the service that they provided and the prices charged. Great value in my opinion.
Very Professional - Class Act. This is a class act, very professional, prompt, clean cut and they do nice work but... they're really expensive! I had two hours of work done (replacing a crawlspace turnoff, a dripping shower, and a broken line to an outside line. It came to over $500 when it was probably only $150 in parts). They did do a great job of confirming appointments, sending via e-mail a confirmation of service call, and following up but shop around and you can probably find somebody to do the job for less. They did show up within a few hours of setting the appointment and they did give me the quote up front, so it's my own fault for agreeing to the work.
Happy Camper. I was very happy with the great service from Gillece Plumbing: from the time the appointment was made to the work completion in our home. I'm very satisfied and will refer Gillece Plumbing to everyone.
Excellent commercial plumber. I needed a handicapped bathroom installed after subdividing my commercial retail building. Gillece Plumbing gave us the best price. He located the main line sewer, saw cut the concrete, and routed the drain piping for a new toilet and lavatory. His concrete cut was only 2 feet by 3 feet. He ran the underground and top-out waste and water plumbing in 2 days and called a successful inspection with the City of Pittsburgh. He held up no trades and installed the handicapped finish toilet and lav in about 2 hours. I highly recommend this subcontracting plumbing company for your commercial plumbing needs.
I'll never call anyone else. We had fallen into the hands of another plumbing company, who over charged for everything. We had already expended hundreds of dollars and were backed up again. Gillece came out initially on a Sunday night. He worked for 3 days and resolved a complicated and challenging problem. The charge was more than reasonable, especially compared to what I had been charged by the other company. From now on I wouldn't consider calling anyone else for a plumbing issue.
Reccommend. GILLECE PLUMBING COMPANY set appointment, showed up on time, quoted a price, performed the work, cleaned up - nice job on water heater - and the inspector said it was a good job. I recommend this company for your plumbing needs.
Why do so many reviews sound like ads?. Why do all of their many negative ads read like they were written by real people, but the positive ads sound like they are expertly written to include details about their latest special and a nice story about emergency service or treating seniors well? I highly doubt that these are real reviews based on how many bad reviews are out there on other sites and complaints to the BBB against them. They tried to rip me off for thousands, buyer beware and do more research!
Honest and Dedicated Employees. I had a very serious problem with my furnace. My carbon monoxide detector was going off in the middle of the night last Tuesday night. I immedoiately called 911 and the fire department was out in within ten minutes (Thank you South Baldwin VFD). The fire department was able to determine that the problem was with my furnace and they shut it off. I was relieved to know that my home was now safe, but now I needed to get my furnace repaired before I could have heat in my home. I called the company that had performed a tune-up on the furnace last spring and explained to them what had happened. They were very eager to send out a salesman rather than someone to fix the furnace. After sitting through the sales pitch and throwing them out, I decided to get a second opinion. After reading great reviews of Gillece on Google and City Search, I decided to give them a try. John H. from Gillece was so sincere and honest and truly wanted to solve my problem for me for the least amount of out of pocket for me. His honest diagnosis of the problem which turned out to be correct saved me thousands of dollars that the other company almost had me convinced that I needed to spend. Thank you to Gillece and John H for being honest and not trying to take advantage of a scared single mother. When I do finally need to replace my furnace, I will choose Gillece for the work and request John for any work that I need in the future.