537 W 14th St, Traverse City, MI | Directions 4968444.751672 -85.631036
Mon-Fri 8:30am-5:30pm ; Sat Closed ; Sun Closed ; Appointments Available ; 24 Hour Emergency Service Available
Thanks your the best – I love these guys, Dan was so personable and willing to help. My hard drive crashed and he was able to recover all my photos. They saved me!!!! I would recommend these guys to anyone. They will pick up the computer from your house if you cant bring it to them, the will do the work at your house, they can even fix it from their shop remotely over the internet. I will never go anywhere else. Thanks again Northland :)
I would like to say "thanks, great job" I will continue to refer you to all my friends!
Pad their billing, that's for sure, and not really thorough - I lost data on my PC. And watch out! They'll yell if it's questioned!! Tried to have my PC fixed but decided to take it elsewhere where I can trust the tech. Unfortunate, but after loosing some of my data, they lost my business and good referral.
I have used Northland Computers both professionally and personally for a number of years. I have always found them to be professional, honest & have short turn around times. They responded to our cry for help at the office within the hour and had our system back up and running in short order.
This place is awesome! – This place is so cool! My husband already uses this place to manage the computer systems at his office, so when my laptop was running slow he told me to take it to them. Well I needed it done and done fast so I took it in, they went over with mewhat they'd be doing and that due to they're being busy (and they were) thatit would be a dayor two. Told them I can't be without it for that long can they do it right away. They said they would and that I can use one of their display computers while I waited so Iwas able to work right there in the lobby while I waited. 3 hrs later, my pc was done and all were happy. I would recommend this place to anybody! Thanks Northland, keep up the good work!
Very Helpful – I had a system that was running really slow. I brought it in and right at the counter they took some time to help me understand what might be causing the issue. Thanks guys for all your help.
Rude – If you can't be polite over the phone maybe you should just give up.
This place has really gone downhill – You guys need to get a real attitude adjustment.
Will not stand behind their work – I have been plagued by virus problems over the last several months, and spent several hundred dollars at various places trying to get it fixed, but these guys take the cake. They basically accused me of looking at nefarious sites on my computer to get reinfected, and wanted to charge me multiple times to remove the virus they couldn't remove correctly the first time. I am very upset and disappointed with them. Stay away. They will just take your money and run. Well the joke is on them, I am disputing 3 of my trips to them with my credit card company.
Misleading – Wanted to charge me twice for the same repair. Poor customer service and very rude. I had a virus removed by them and when I got my computer back it was still infected. I had to take it to a real computer store to get it removed properly. These guys suck.
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