They did our school pictures. Not only
were both off center (one severely), but I had to call them when I received the proof to correct it. They assured me it was fixed and I could order. So I did. Turn around time is 2 weeks per the ordering site. 2 1/2 weeks later I call them and ask where my photos are. They tell me they notice they were off center after printing so they sent them to reprint. Why was I not called? I asked when they would come in. They did not know, the woman on the phone was short, cold, and just shy of being rude.
I am about to cancel my order and do a charge back if they refuse a refund.