Nino's Family Restaurant

03/19/11

best of the best

by Bobby2 at Citysearch

I think the negative reviews are probably from competitors that are jealous.

This is a family owned and operated business. It is open only seasonally(closed in summer)The food is Italian and it is great and they are friendly and really caring. Year after year you see the same faces working there. They know what you eat and how you like it done.

I really think that competitors are posting all the bad reviews.

12/30/10

Worst Dining Experience Ever!!

by Dancer30 at Citysearch

My family and I recently visited Nino's for our mother's birthday. We had party of 10 and I made the reservations over 4 weeks ago. We had visited Nino's before, so we were looking forward to a great Italian meal!

For starters, the service was TERRIBLE!! Second, we waited over 3 hours for our food, on top of that my mother had to leave early before her meal arrived, because she was in pain from sitting down so long and this was HER birthday dinner! Third, I complained several times to the owner and our waitress and they both blew me off. They were very unapologetic and didn't offer us any percentage off our meals or a free dessert or drink...bad customer service especially from a family owned restaurant, I would expect more! What angers me the most is that I made reservations so far in advance and we were treated like dirt over the other customers.

It's really too bad because I think the food is actually decent and our waitress could of made out huge in tips from our party! We will NEVER go there again and I will continue to share my experience with all of my friends and family! I really hate to say this, but you're better off going to the Olive Garden.

12/12/10

Over Priced

by Bob Adams at Citysearch

We were excited as this was our first visit to Nino's. We had been told it was outstanding but to expect slow service. The service was slow, including the drinks. The salad was small and mediocre as were the entres. Everything was priced for perfection including the drinks. A small 1 1/2 oz. of sour cream for a baked potato was an addition .75 cents. A tall glass of draft Labatt Beer (approximately 22 ozs.) was $4.50. Overall, we felt the prices were high relative to the service and food quality. Some things are best done once. Nino's is one of them!

02/15/10

great food

by m2bob2 at Citysearch

I have been going to Nino's for 25 yrs. The food is excellent. Their pizza is the best I've ever eaten. If you are in a rush, it's not the place for you, but their food has always been great. I think the negative reviews are probably from competitiors that are jealous of their success even after they close for 2 months.

• Pros: best food in town

01/20/10

we love stoping by whenever in town

by Jacob L at Citysearch

Nino's has a near perfect Italian atmosphere, not to mention great cuisine and from what we've seen in central Michigan for Italian, this place has lots to offer, Bay City is lucky to have such a place. We LOVE the pizza! Wish you could be open in the summer!

• Pros: large vegetarian selections
• Cons: closed June thru September