Alessandra Bridal & Formalwear

11/15/09

Excellent and Personal Service!!

by Lex179 at Citysearch

I went shopping for my wedding dress for the first time...and the dress I was looking for was at Alessandra's so my mother and I headed up there...and little did we know we would have the greatest experience shopping for a dress!!! They brought me the dress I wanted along with about 6 more. I tried all of them on with great help from one of thier consultants her name was Sally...she kept me laughing and having a great time but was also very professional!! I felt like I was the complete center of attention!!! They were definitely willing to work with me as far as my budget goes. Found a great dress that was under my budget and found a great veil to go with it!! It was definitely a very pleasant and fun experience....isn't that what it should be when shopping for your wedding dress?? I would definitely recommend this shop to everyone!! My mother and I had a great experience!! Also...the moment my consultant Sally found out I was buying the gown...she immediately busted out into her You Found the Dress Dance!! I had a great time trying on dresses here!! So glad I could have a great experience!!

• Pros: Very personable and attentive
• Cons: wasn't any...

09/30/09

Horrible

by dissapointed bride at Citysearch

Horrible!!!

I was in a search for my bridal gown and as many other brides I visited few places trying to find the perfect dress and perfect deal. One of those places was Alessandra. I told them how big my budget is and ask not to bring anything that I can’t afford so I will not fell in love with the expensive dress. They had the dress I want plus some other once. The lady that was helping me of course brings out dress that was 50% more then I could afford. But I put it on I look gorgeous in it! When I asked for price and perhaps some deals the manager and sales lady did not helped me at all. They said when I order the dress and put the deposit down then they will give me some deal. I just simply asked them if they go to the store pick something that they like and find out how much it cost at the cash register. It is unheard of to make the purchase without knowing the price.

Next day I order my dress (the out of my price range) from another bridal store. About 2 hours after the sales lady calls me and ask if she can place the order for me. I said no because I order my dress already. When she heard that she automatically was very mean to me, telling me that they have better deals (she did not give me any) and that I made mistake ordering from someone else. Two minutes after that the manager calls jelling at me and saying that I got the wrong dress because they are the only one that carries that designer and calling me a liar! What a B…!

Please do not go there! They don’t care about you – they care about the sales and your money!!! To me you should have great experience picking up your dress!!! That is not with them for sure.

M.

• Pros: none
• Cons: Very rude

09/28/09

Great experience with personal touch

by amynin at Citysearch

Spotted an ad for Alessandra from a local wedding magazine. Thought I would go see it since it was near my house. I wasn't disappointed. Flavia provided the best, most personal attention. I felt like i was the only bride around even though the place was busy. Tried on a half a dozen dresses. Fell in love with a few of them. Since it was my first shopping trip after getting engaged, I tried other bridal shops, but kept thinking about my positive experience at Alessandra's and the second dress I tried on there. Went back a few days later and purchased it. Can't wait to see it when it comes in.

If you want special, one-on-one treatment, go here. Dress selection is fantastic. I ended up with a dress I would have never tried on.

• Pros: Felt like the only bride around